Hello No Phone WFH Family! I have quite a few jobs for you today. Jobs today include customer support, transcription, data entry, medical assisting, and so much more!

Customer Support Specialist

Compensation: $17 – $19 per hour

As a Customer Support Specialist at Truework, you will play a key role in helping us deliver our verification product to our customers. Our operations and support team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month.

Responsibilities

• Independently resolve a high volume of inbound tickets across phone, email, and chat channels, meeting SLAs while delivering exceptional service.
• Troubleshoot technical issues and provide clear, actionable solutions to customers.
• Conduct proactive customer outreach initiatives to minimize recurring issues and improve overall satisfaction.
• Navigate multiple systems simultaneously to maintain a reliable and efficient workflow, taking full ownership of your results.
• Adhere to internal procedures to ensure exceptional customer service and compliance with regulatory standards.
• Communicate effectively with internal teams and customers, gathering and sharing all necessary information to support Truework platform users.
• Escalate ambiguous issues to the appropriate teams for timely resolution.
• Continuously improve the income and employment verification process by identifying bottlenecks and suggesting improvements.

Transcriptionist:

We’re always hiring new transcribers to turn audio into text! Work from home on your own schedule and at your own pace. You’re paid per task, so the more you work, the more you earn. Start with basic transcription, then earn promotions to higher paying tasks. Follow our 3 simple steps below to get started. Thank you for being part of the CrowdSurf journey!

Sign-Up On Work Market

CrowdSurf uses Work Market to hire and pay all CrowdSurf freelancers. You’ll join CrowdSurf via Work Market, and work with us on our private editing platform, the CrowdSurfWork platform. It’s easy to get started.

Join CrowdSurf

Work Market uses recruitment groups to connect you with employers offering freelance work. Once your Work Market account is set up, apply to join CrowdSurf as a new CrowdSurf transcriber, review the guidelines, and take a brief assessment to join the CrowdSurf group.

Start CrowdSurfing

Once you’ve passed the assessment, we will create a new account for you on the CrowdSurfWork platform. When your account is ready we will send login instructions to your Work Market email.

Premium Agent

Compensation: $26 per hour plus equity and benefits

Please note that we run a 24/7/365 operation and candidates applying for this role must be able to work a 4-day work week from 4pm-3am EST. Candidates must be able to work a schedule of Wednesday – Saturday (Sunday/Monday/Tuesday off).

Responsibilities

• Communicate with users who have indicated they are in need of immediate assistance via video call or chat
• Triage the level of severity of each video call or chat and make appropriate assessments of necessary next steps
• Offer support and guidance in real-time to any user who feels unsafe
• Decide when a situation is of heightened importance and should be escalated to 911
• Work with a team of Safety Alert Writers to help distribute relevant safety information
• Monitor all areas of the platform where user-generated content can be published or publicly viewed, and ensure it meets the company’s guidelines and standards
• Make real-time judgment calls that directly impact a person’s personal safety 
• Demonstrate a deep understanding of the company’s policies and editorial guidelines

Legal Administrative Assistant

Compensation: $25 – $30 per hour

We are looking to hire a Legal Administrative Assistant to support the Legal Contract Processing Team with general administrative duties to include but not limited to assisting with contract administration, information gathering, data entry, analysis of information, communication with various parties and other duties assigned as needed.

Essential Functions 

• Contract management from initial intake through execution.
• Send documents and agreements for final signature via e-signature platform.
• Liase with builder representatives, landlords, suppliers, vendors, and consultants as well as internal sales, operations, legal, and field personnel to ensure contract processing and execution.
• Process and save executed files to contract management software.
• File construction pre-liens as required.
• Perform administrative tasks and other duties assigned as needed.
• Monitor Legal Contract email inbox as per ILG’s Email Protocol SOP

Medical Assistant

Compensation: $60,000 per year

As a Medical Assistant, your role is to support the clinical team of RNs, NPs, PAs, and MDs in providing excellent member care through direct education, counseling, and clinical care to members.

What You’ll Do:

• Manage incoming messages in our message center (Zendesk); route messages to appropriate recipients and answer questions as allowed by scope of practice
• Ensure timely followup on messages in your personal queue
• Contact pharmacies either proactively or by returning pharmacy voicemails with questions regarding prescriptions
• Code and fill out insurance forms; manage a queue of prior authorization requests
• Follow up with members regarding external referrals
• Update and fill out patient medical records, including documenting medical history
• Arrange lab services and communicate with labs to retrieve results when necessary
• Collaborate across teams on clinical and operational workflows
• Complete any forms or paperwork deemed necessary by members, schools, or healthcare entities
• Support and participate in Quality Assurance activities
• Create member education materials (library articles, short FAQ, etc)
• Learn new tools as needed to help deliver ongoing value to members
• Complete other duties as assigned
• Maintenance of active MA certification

Transcriptionist:

Daily Transcription provides services to entertainment, corporate, and legal industries and academic institutions.

This company has openings in captions, legal transcription, Spanish transcription, AI Editing, medical transcription, and so much more. They have openings for people who are experienced and who are just starting out.

Change Order Representative

Compensation: $17 per hour plus benefits

The Change Order Representative is responsible for reviewing changes on existing patient orders. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies.

Essential Job Functions
• Enter demographics and other pertinent information into the digital system and ensure completion of all change order paperwork

• Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable

• Identify patients’ needs, clarify information, research every issue and provide solutions

• Responsible for authorization submissions and authorization follow up by obtaining met daily expectations

• Responsible to determine a CRX and a valid prescription with formula calculation knowledge

• Insurance and payor portal navigation knowledge

• Meet daily, monthly, and quarterly metrics and goals set by management

• Communicate effectively with other departments to present solutions to any patient concerns

Care Experience Specialist

Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Part-Time Care Experience Specialist.

Responsibilities

• Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively 
• Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical
• Support client-related requests from the Clinical Care team to improve the patient’s experience
• Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively
• Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health
• Managing client schedule, scheduling and rescheduling appointments
• Complete all documentation in a timely and accurate manner
• Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources

Customer Support Agent

Compensation: $24 per hour

As SkySlope’s newest Customer Support Agent, you’ll be responsible for providing exceptional customer, technical, and product support to customers in pursuit of making life better for every real estate agent, broker and service provider. Specifically, you’ll be responding to customer support tickets and resolving issues, supporting peers in order to increase overall efficiency of the whole department, and maintaining expert level proficiency on the system.

DAY-TO-DAY RESPONSIBILITIES ?

• Responding and resolving customer support tickets that come in via emails, live chats, and phone calls in a timely and professional manner, while building customer rapport
• Contributing to the efficiency of the software support department, while also supporting their team members
• Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having
• Troubleshooting technical issues and maintaining strong communication with the customer throughout the process
• Identifying, testing, and escalating websites issues to QA as necessary
• Using down-time when there are no open or incoming tickets to complete File Recs from the service queue, or completing other tasks assigned by Department Leadership or Management

Our Customer Support Team operates on a 24/7 basis 364 days out of the year, including all major holidays which are paid overtime. Each team member is assigned to a 4×10 schedule (4 shifts per week, 10 hours per shift) determined through a seniority-based shift bid process.

Enrollment Assistant

Compensation: $21.00-24.00 Per Hour

We have a new Enrollment Assistant opportunity and are seeking a motivated individual to join our growing team within the Enrollment Department! The responsibilities of this position are to ensure our company attracts, contracts, and retains the best drivers, while growing a strong talent pipeline.

What are the Job Responsibilities?

· Assist independent contractors through the onboarding process until fully compliant. Collect documents required to complete the enrollment process. · Ensuring compliance videos are completed successfully and timely. · Maintaining updates on each of the enrolling contractors in a timely and accurate manner. · Providing seamless onboarding experience for the independent contractor. · Answering incoming calls & making outbound calls. · Responding to emails (incoming/outgoing).

Posting Specialist – Remote

The Posting Specialist is responsible for accurately applying and balancing customer payments on a daily basis.

Essential Job Functions:

• Accurately apply customer payments received via mail, bank lockbox, credit cards, and electronic funds transfers to customer accounts based on remittance instructions.
• Investigate and resolve discrepancies in payments lacking appropriate application instructions, ensuring all payments are correctly applied.
• Reconcile payments applied to daily bank deposits, ensure accounts are balanced, and promptly address any discrepancies to maintain accurate financial records.
• Respond professionally to written communications from internal and external sources, addressing inquiries and resolving issues related to cash applications.
• Meet company deadlines for month-end close responsibilities, ensuring all tasks are completed accurately and on time.
• Assist in updating and improving documentation of policies and procedures related to cash application responsibilities, ensuring they are current and comprehensive.

Please know that although we exhaust all efforts to make sure all jobs posted are from reputable and validated companies, we are in no way affiliated with the companies shared above. We cannot extend any offers of employment or guarantee that you will be selected for the positions. We simply use our platform to share jobs with our followers and subscribers. As always, please do your own due diligence when applying for jobs.

I look forward to posting jobs for you on tomorrow!