Mystery shopping continues to be one of the most flexible and beginner-friendly side hustles available. If you’re looking to earn extra income, get free meals, or enjoy reimbursed services while working on your own schedule, these companies are worth considering.
Below are five reputable mystery shopping companies that regularly hire independent contractors.
Reality Based Group
Reality Based Group specializes in evaluating customer experiences for restaurants, retail stores, and service-based businesses. Shoppers are typically asked to visit locations, interact with staff, and complete detailed online reports about their experience. Most assignments range from $10–$25 per shop, with some higher-paying opportunities depending on complexity. Reimbursements for purchases are included. You can browse available assignments in your area and accept jobs that fit your schedule.
Intouch Insight
Intouch Insight works with global brands to measure customer service and compliance standards. They offer in-person mystery shops, phone evaluations, and even online assessments. Compensation varies widely depending on the project, typically between $12–$40 per assignment. Some specialty shops pay more. Assignments are self-scheduled within a set time window, making it easy to work around other commitments.
JM Ridgway
JM Ridgway focuses primarily on restaurant and hospitality evaluations. Many assignments involve dining experiences, making this a popular choice for shoppers who enjoy reviewing food and service quality. Pay often includes meal reimbursement plus an additional shopper fee (commonly $10–$20). Shops are deadline-based but can be completed at times that work for you within the assigned window.
KSS International
KSS International conducts mystery shops for retail stores, apartment communities, and various service industries. They’re known for straightforward reporting requirements compared to some other providers. Most assignments fall in the $10–$30 range, depending on location and complexity. Their independent contractor model allows you to choose assignments and manage your own workload.
Market Force Information
Market Force is one of the largest mystery shopping providers in North America. They work with major restaurant chains, retail stores, and entertainment venues. Compensation typically ranges from $8–$25 per assignment, with reimbursements included when purchases are required. Large volume of available shops makes it easier to find opportunities that fit your schedule.
IntelliShop
IntelliShop provides both in-person and online mystery shopping opportunities across various industries. They emphasize detailed, quality reporting and often have nationwide assignments available. Pay generally ranges from $10–$30 per shop, with higher pay for more complex evaluations. You choose assignments that match your availability, making it suitable as a part-time or supplemental income stream.
Final Thoughts
Mystery shopping won’t replace a full-time income for most people, but it can be an excellent flexible side hustle. Since you work as an independent contractor, you control when and how often you accept assignments. If you’re consistent, detail-oriented, and able to meet deadlines, mystery shopping can become a reliable way to earn extra income on your own schedule.
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