Verifies, enters, corrects group, member, and agent information into relevant applications, including adds, terminations, updates, member merges, new clients, new plans, agency mergers, agent of record changes, contract changes, renewals, and history
Composes, prepares, and modifies group and agent documents
Enters manual eligibility records into the system to process, update, and correct file information
Retrieves and reconciles information in files when rejected by the system
Researches and determines whether inaccurate data should be updated, routed or adjudicated for claims processing
Corrects and updates information entered through the optical scanning or data entry process
Accesses various software programs, and gathers and summarizes information from/for various reports
Operates office equipment which may include a personal computer, copier, fax machine, scanner, etc.
Maintains related departmental records, files, filing system and/or records retention systems (hardcopy, electronic, and imaged)
May provide back up to department secretary
Opens and distributes mail and handles incoming/outgoing correspondence
The Fraud Mitigation Specialist will perform a variety of daily duties that help mitigate potential losses to the credit union through the use of control and activity reports to identify suspicious and/or potentially fraudulent transactions performed against the credit union.
Responsibilities:
Review daily transactions and activity reports to identify possible losses that the credit union could incur and acts to secure funds within member accounts to minimize losses
Communicate actions taken with Member Service Department and/or members as necessary or required by CU and Fed regulations
Perform certain quality control checks on new membership documentation and approvals to identify fraudulent account openings and/or identity theft scenarios
CDC Small Business Finance seeks a Payment Processor responsible for setting up and managing financial transactions for the loan portfolio. The individual will also generate monthly reports as needed in relation to payment processing and loan portfolio balances. This position will be a part of the Investor Reporting and Compliance Department supporting the success of the team.
Small Business Lending – Ventures Payment Processing
Responsible for processing and recording payment accurately, timely and efficiently in Ventures
Board new loans and post disbursements in Ventures
Sets up ACH for newly funded loans
Processes loan payments (ACH NACHA import and manual entry of checks)
Assists with depositing borrower payments to bank when needed
Responsible for verifying accuracy of interest calculations for irregular payments
Processes loan deferments
Generates and sends monthly billing statements and annual statements to borrowers
Update ACH information for existing loans in Ventures
Identify ACH returns and post reversal of payment within Ventures
Notify Accounting and Collections Teams of rejected payments
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