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Remote No Phone Work Opportunities for 07/10/2023

Customer Support Representative:

Compensation: $48k – $52k

You Will:

  • Provide email, chat and SMS support to Customers, Luggers & Retailers
  • Achieve world-class customer satisfaction ratings
  • Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders
  • Operate in a highly autonomous environment which empowers you to make decisions
  • Contribute to high impact projects
  • Strategically think about operational improvements and efficiencies

You Have:

-Strong communication/writing skills
-At least 1 year of professional work experience
-A friendly and customer service oriented demeanor
-Comfortable multi-tasking in a fast-paced work environment and problem-solving quick on your feet.
-A drive to consistently deliver results and exceed expectations.

Remote No Phone Work Opportunities for 07/09/2023

Support Specialist:

Compensation for this position ranges from $16.50 to $17.50 USD/hr

Cisive is seeking an experienced Support Specialist to join our Government Solutions team consisting of talented technicians and specialists.

Essential Job Duties:

-Serve as the first point of escalation for clients on case level and account issues
-Responsible for internal/external client support including but not limited to report research and analysis, timely delivery of information requests, ensuring terms of Service Level Agreements are met and management of Service Center tickets including entering, updating and closing
-Prepare, analyze, and determine trends for monthly account reviews
-Ensure client fact sheets are kept current and relevant
-Escalate issues/questions to the next appropriate level
-Respond appropriately to all client concerns and inquiries, ensuring results and detailed action plans of any corrective actions are communicated
-Communicate compliance and program notifications via email to all clients
-Produce SalesForce tickets

Remote No Phone Work Opportunities for 07/08/2023

Data Entry Specialist:

Summary:

In this data entry position, the responsible individual must be able to manage product data, pricing, and associated collateral in the Price Book Service proprietary database. The position will report to the BTS Manager of Software Development.

Duties:

-Maintain database of product catalog items, pricing and collateral.
-Work closely with the BTS software development teams to prioritize work projects.
-Establish working relationships with various manufacturers both within and outside of ASSA ABLOY to ensure accurate and timely product data.
-Analyze/investigate and, where necessary, correct discrepancies in product data.
-Assist Product support in researching answers to customer questions.
-Support the organization-wide standards and best practices.

Remote No Phone Work Opportunities for 07/07/2023

Claims Representative – Remote:

Delivers straightforward administrative and/or other basic business services in Claims. Examines and processes paper claims and/or electronic claims. Determines whether to return, pend, deny or pay claims within policies. Determines steps necessary for adjudication. Settles claims with claimants in accordance with policy provisions.

Compares claim application and/or provider statement with policy file and other records to evaluate completeness and validity of claim. Interacts with agents and claimants by mail or phone to correct claim form errors or omissions and to investigate questionable entries. Issues tend to be routine in nature. Good knowledge and understanding of Claims and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

Responsibilities:

-Review claim submissions to confirm required documents have been received, verify medical codes, eligibility, other insurance, authorizations, and account benefit plans.

-Follows established policies and procedures to pay, pend for additional information, or deny claims.

-Adapt to and positively influence change by accepting feedback with a growth mindset to continuously improve.

-Follow processes and work independently to meet or exceed Key Performance Indicators (KPI)

-Ability to effectively excel in a virtual work environment through active participation in team huddles, Supervisor 1×1 or check-ins, using a variety of virtual tools, i.e. Outlook email, Skype for Business, Cisco Web-Ex or other similar applications.

-Maintains a high level of accuracy in all duties performed.

Remote No Phone Work Opportunities for 07/06/2023

Legal Admin Assistant:

The Legal Department Clerk/Administrative Assistant reports directly to the Senior Paralegal and is responsible for performing a variety of tasks in support of attorneys and paralegals in SSB’s Legal Department.

Duties:

  • Manage invoice payment process, including coding invoices.
  • Utilize electronic invoice management system
  • Maintain invoice tracking spreadsheet in Excel
  • Manage Invoice E-Filing
  • Interact with vendors and corporate accounting department to manage A/P issues as needed
  • Set up new vendors in Profisee
  • Manage Invoice payment status matters in OnBase and OHM
  • Manage paper invoices as needed
  • Manage wire payments as needed
  • Add account numbers to OnBase as needed
  • Manage quarterly chargebacks to licensee 

Remote No Phone Work Opportunities for 07/05/2023

Research Freelancer:

Compensation: $20 – $22 per hour

Latitude, a forward-thinking research firm located in Beverly, MA, is searching for research freelancers who possess a strong facility with quantitative reasoning and a high level of competency in Excel to assist our analyst team with research-related tasks.

Our Research Freelancer’s core areas of responsibility will be:

  • Project Quality Assurance – Number checking, data cleaning, survey testing
  • Data manipulation – charting, creating tables
  • Basic text analysis
  • Analyst Support

Remote No Phone Work Opportunities for 07/04/2023

Trauma Abstractor I WFH:

Our Trauma Abstractor will work under the supervision of the department director/leadership team and will be responsible for abstraction of data for core measure, trauma, and/or various cardiovascular services.

  • You will complete abstraction process for LGMC, including abstraction of cases into the required system (i.e. COMET, TheraDoc, Digital Innovations, NHSN, et.)
  • You will be responsible for reviewing medical records to abstract information according to the standards of various regulatory and accreditation agenda (i.e. CMS, TJC, NHSHN, etc.)
  • You will perform timely abstraction to ensure compliance with standards.
  • You will complete edit checks and make appropriate changes in a timely manner.
  • You will follow standards and CSG/Parallon instructions to abstract all reportable cases.
  • You will assist with case follow-up as needed/requested.
  • You will be required to attend educational activities as approved by leadership, participate in continuing education programs and annual refresher trainings.
  • You will maintain clinical knowledge of various abstracted measures.
  • You will communicate in a timely manner with manager to achieve measure compliance
  • You will be required to submit data timely through the appropriate reporting system.
  • You will resolve errors resulting in the rejection of records from the data entry system.

Remote No Phone Work Opportunities for 07/03/2023

Data Entry Specialist:

Compensation: 17 USD – 18 USD/Hour

Day to Day:

  • Performs account maintenance and process estate documents for inheritance cases. Workflow is queue, email based.
  • Review existing Estate cases for recent inheritor contact or pending action, terminating cases that are not set to resolve prior to account conversion.
  • Review and respond to inheritor emails with standard responses.
  • Attach documents and notes to active Estate cases.
  • Reviewing and restricting accounts after initial notification of a clients passing.
  • Demonstrate positive attitude and the ability to problem solve while assisting clients in resolving their Estate issues, as well as performing detailed research and follow-up, in a fast paced environment.
  • Demonstrate flexibility and work collaboratively with team members to deliver high quality service, meet client expectations, and support business partners.
  • Manage multiple tasks accurately and effectively while maintaining high productivity.

Remote No Phone Work Opportunities for 07/02/2023

Cash Application Specialist:

This position maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of accounts receivable balances. This position also inputs payment and adjustment data into patient accounts, processes electronic remittances, and maintains petty cash and ensures that work is in compliance with all cash related procedures and financial control policies set by the finance department.

  1. Post reimbursements from insurance companies and guarantors for both PCH & PCMG.
    • Performs paymeint and adjustment posting both electronically and manually.
  2. Responsible for daily scanning of batches as applicable
    • Processes and applies of all daily cash receipts, non-cash transactions, A/R adjustments, denials, write offs, and refunds.
  3. Performs miscellaneous job related duties as requested.

Remote No Phone Work Opportunities for 07/01/2023

Engagement Associate:

Compensation: $15-$20 per hour

As an Engagement Associate, you’ll be responsible for providing Enterprise grade customer support to Business customers via Email and Live Chat.
Responsibilities: 

  • Own individual customer resolutions from start to finish in Zendesk (email tickets) and Intercom (live chat) by… sharing your expert knowledge of the Client’s Business product suite evaluating, troubleshooting, and resolving technical, product, and account issues responding quickly and providing timely updates to minimize customer anxiety communicating clearly, succinctly, and empathetically in writing and by phone advocating with internal stakeholders to ensure quick and complete resolutions managing multiple outstanding issues simultaneously without missing a beat.
  • Meet/exceed efficiency and customer satisfaction KPIs Document and provide context behind recurring customer and internal stakeholders questions/issues in order to improve product and program quality.
  • Teach and learn from your peers and colleagues to maximize everyone’s contribution.
  • Work the AM shift to provide coverage to our east coast customers starting at 7AM EST.