Remote Work From Home Jobs Hiring 10/21/2024

Good afternoon No Phone WFH Family! It is a new week, and I have some new jobs for you, including a few data entry jobs and email, phone, and chat jobs.

Let’s get into the jobs of the day:

Data Intake Specialist

Company offers a company expense card for your wfh setup expenses.

What will you do?

• Data Intake & Assessment Review: Download, organize, and analyze assessment data submitted by schools and districts. Ensure the data includes necessary details, such as test administration dates and teacher-specific information.
•  Excel-Based Data Management: Manage and map data in Excel to align student scores with appropriate reading materials. Utilize advanced Excel functions for data organization and accuracy.
• Customer Support: Act as the primary contact for schools and districts. Answer questions from educators and administrators, providing guidance on how to submit data or use assessment platforms.
• Collaboration with Teams: Work closely with Just Right Reader’s sales team to ensure we meet their customers’ needs with seamless data integration and timely book shipments.
• Quality Assurance: Ensure data accuracy and monitor processes to prevent any delays in fulfilling book orders for schools.
• Continuous Learning & Improvement: Be open to feedback and committed to learning. Participate in regular check-ins to refine processes and improve performance.

Sales Orders Specialist:

Compensation:  $50,000-$60,000.

Summary?

As a Sales Orders Specialist, you will play a key role in ensuring a seamless experience for our customers and partners. In this role, you will manage and process customer orders with precision, collaborating across multiple teams to resolve issues and improve the overall customer journey.??

Responsibilities

• Manage and Process Orders: Handle customer orders with speed and accuracy, ensuring compliance with Brivo’s high standards and procedures.
• Collaborate Cross-Functionally: Work closely with internal teams (sales, finance, and operations) to resolve any issues and streamline order management processes.
• Customer Support: Respond promptly to inquiries from resellers, prospects, and internal stakeholders via email, Slack, and phone, providing expert guidance.
• Quality Assurance: Review and approve sales orders, ensuring all necessary details and documentation are included before processing.
• Represent Brivo in the Market: Stay up to date with industry trends and maintain a strong knowledge base to effectively represent Brivo to customers and partners.

Customer Support Agent:

Compensation:  $72,000 – $85,000 with 10% performance bonus & company provided computer

As a Customer Support Agent at AutogenAI, you will be the first point of contact for our customers, ensuring they receive exceptional support and guidance on the AutogenAI platform. You will be responsible for addressing customer inquiries, troubleshooting issues, and collaborating with various teams to deliver a seamless customer experience.

What you’ll be responsible for:

• Providing Expert Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, live chat, and support tickets.
• Categorizing and Prioritizing Inquiries: Identify and categorize customer inquiries to ensure efficient handling and assignment, ensuring complex issues are escalated to the appropriate teams.
• Documenting Solutions and Creating Resources: Write and update support articles and documentation to help customers self-serve, reducing the volume of repeat inquiries.
• Collaborating Across Teams: Work closely with Customer Success Managers, the Engineering team, and other departments to resolve issues, share feedback, and improve the customer experience.

Customer Support Specialist – Payments:

Compensation: $45,000 – $50,000

AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team.  As a Customer Support Specialist for our Payments team, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction.  Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail-oriented and skilled at solving problems and explaining complex issues.

What You’ll Do:

• Answer inbound customer support calls and provide necessary product troubleshooting and support
• Timely response to incoming customer support inquiries via email, phone, and support ticketing system
• Ensure customers receive consistent and reliable service and support during every interaction 
• Stay informed and knowledgeable regarding new product releases
• Document found issues and steps to reproduce
• Investigate issues reported by customers
• Educate our customers on how to use AffiniPay/LawPay/CPACharge products

Temporary DPS Word Processor:

This is a temporary (seasonal) position, which will start on December 9, 2024, and end on May 2, 2025. Two shifts available from 8:30 AM – 5:00 PM or 11:30 – 8 PM (starting February 17, 2025, the 11 AM shift changes to 1:00 PM – 9:30 PM), Monday through Friday, with occasional overtime (weekday evenings and Saturdays beginning mid-February).

Responsibilities include but not limited to:

• Produce client financial statements, proposals and special projects using advanced knowledge of Microsoft Office 365 and Adobe Acrobat Pro.
• Possess the ability to format financial statements, proposals and special projects accurately and efficiently using proficient knowledge of proper business English, spelling, grammar, and punctuation.
• Communicate with supervisor and client on deadline and/or challenges with meeting deadlines.
• Maintain formatting consistency and writing standards for processing financial statements.
• Create direct mail merge files for personalized letters, labels, envelopes and new word processing forms/templates based on departmental needs or requests for new forms requested by clients.
• Investigate user problems and needs, identify source, and determine possible solutions for software challenges concerning the production of assigned projects.
• Ensure quality control of assigned work.
• Special projects assigned by DPS leadership team. 

Executive Administrative Assistant 2:

The main function of an Executive Administrative Assistant is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions. A typical administrative assistant acts as an information and communication manager for an office.

Remote work environment with EST time zone preference, though CST is acceptable. No PST. The role involves working Monday-Friday, 40 hours a week with 5 hours of overtime. The team is a sales organization in the US supporting financial services with banking, insurance, and capital marketing. The role includes tasks such as travel booking, conducting expenses, and managing calendars.

Executive Assistant:

Compensation: $75,000.00 to $83,000.00

This position requires excellent time management skills. Teammate must be able to work independently in a fluctuating work environment. Office culture is business casual. Taking initiative with a customer service presence at the same time exhibiting a sense of urgency. Must be able to prioritize and reprioritize with the ever changing schedule. 

Key Responsibilities:

Billing Data Entry Specialist:

Compensation: $19.00 – $21.00/hr

Duties:

Encounter Management:

• Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.

Optometrist Referral Processing:

• Manage the referral process for optometrists by entering referrals from the EHR into Salesforce.
• Perform benefits verification prior to sending information to the Enrollment Manager.

Out-of-Pocket (OOP) Cost Ticket Requests:

• Address tickets related to OOP costs as generated by the Customer Care (CC) team.

Eligibility Queries:

• Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.

Data Entry Specialist – November Start Date:

Compensation: $30,490.452 – $38,960.022

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Maintains effective systems to support the timely release of accurate information to diverse clients.
2. Responsible for the intake of all programs specific correspondence including mail, inbound faxed documents. 
3. Logs information into appropriate database and triages all program specific mail to the appropriate reimbursement case advocate, reimbursement specialist and/or management team.
4. Responsible for payer research and territory assignment management.
5. May assist with inbound call volume as received. 
6. Distributes reports daily disseminating information to appropriate distribution vendors reimbursement case advocate, reimbursement specialist and/or management team.
7. Maintains and promotes a positive and professional working relationship with associates and management.
8. Complies with all appropriate program policies and procedures.
9. Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
10. Typically receives little instruction on day-to-day work, general instructions on new assignments.
11. Other duties as assigned – Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Technical Support Agent I

Compensation: $18-20 per hour

This position is responsible for providing ecoATM kiosk technical support to the field operations teams and customers via phone calls or through our ticketing system. In this position as a Technical Support Agent, you are the first contact of technical support for all ecoATM kiosk locations. 

Accounts Receivable Specialist:

Compensation: $26-33/hour

You’ll be responsible for maintaining a well-organized environment while communicating effectively within a supportive team atmosphere. You will play a critical role in financial reporting and analysis and must be comfortable managing deadlines and handling sensitive information.

• Reviewing customer profile data to establish credit terms
• Timely and precise processing of customer purchase orders
• Payment applications
• Customer invoicing, supporting complex invoicing arrangements for key customers
• Processing customer refunds
• Generating aging reports and identifying overdue accounts
• Working with customers to negotiate payment plans to collect delinquent invoices
• Play an integral role in month-end close, research, and resolve discrepancies, merchant chargebacks, outstanding checks
• Participating in the design and testing of new technology and automation tools
• Execute ad-hoc projects as assigned

I will see you all tomorrow!