Hello No Phone WFH Family. I have included a few data entry, data notation, and email and chat jobs, including one that pays up to $90,000 yearly, for you.
Let’s get into the jobs of the day:
As a part of this team, you will be responsible for investigating and resolving customer issues while providing exceptional customer service to Klara’s users. This is a fantastic opportunity for you to become an expert on the Klara product, with a focus on creating and modifying the eForms component.
Your Role:
- Provide support to our customer base in response to Klara product requests and problems reported by our customers.
- Execute an exceptional customer support experience- including responding quickly to questions (via email and online chat) and following up on reported issues.
- Coordinate across departments to provide support through all stages of the customer’s journey.
- Collect customer feedback and advocate customer needs cross-functionally.
- Identify patterns in support interactions, then take appropriate action to address these patterns
- Build and modify Klara electronic forms for our customers.
- Perform customer-specific application configuration changes.
Monitor and maintain Klara client integrations.
Support Specialist – Tier 1 (Remote)
Compensation: $17/hr + Benefits
Tier I properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the customer’s questions are answered in a timely manner. This includes receiving, prioritizing, documenting and actively resolving customer requests and escalating incidents when considered appropriate and necessary to maintain service level expectations.
Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. This full-time, permanent position is remote for candidates who reside in ID, IL, MN, MI, KS, KY, SD, TX, UT & WI only.
A Day in the Life of a Media Search Analyst:
- In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing music, books, podcasts, video, and home pod evaluations spanning various media domains
- Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.
Compensation: $20.00 To $24.00 Hourly
The ABA Scheduler will be responsible for assisting clients and employees in a variety of tasks, including but not limited to creating permanent schedules, rerouting employees due to cancelations, notifying staff and clients of day-to-day changes, updating client/staff availabilities, and various operational duties. This role also involves efficiently matching new Behavior Technicians with clients based on their availability and scheduling needs. As a key position, the Scheduler ensures a seamless connection between new hires and client sessions, helping to streamline the process from recruitment to scheduling.
Key Responsibilities
- Responsible for assisting with day-to-day scheduling adjustments, in real time.
- Match new Behavior Technicians’ availability with client schedules.
- Multi-management skills and ability to work quickly to reroute multiple staff at the same time to different sessions in the field.
- Help with staff interviews as needed.
- Contact clients and staff regarding availability changes.
- Coordinating and assisting major and minor scheduling changes as directed.
- Contact clients and staff regarding availability changes.
- Notify clients and staff of updated permanent schedules.
- Monitor client and technician cancellations in accordance with our cancellation policies.
- Maintain a warm and welcoming environment providing excellent customer service.
- Attend required training and meetings.
- Represent BTS professionally and ethically to clients and employees.
- Address any scheduling conflicts or issues that arise, providing solutions and adjustments as needed.
ROI Medical Records Specialist – Remote
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Executive Assistant – remote opportunity
Compensation: $25.97 to $34.62 per hour.
Our Executive Assistant completes a broad variety of administrative tasks for our Executive Leadership team and our Senior leadership team:
- managing scheduling, including an active calendar of appointments
- prioritizing and handling correspondences, some of which may be confidential in nature
- directing incoming inquiries to other staff as needed
- processing expense reports
- managing complex travel plans – itineraries and agendas, and compiling documents for travel-related meetings
- coordinating meetings and events for executives, and other details associated with such events
This position requires someone with a great attitude and a can-do frame of mind, a team player who can handle multiple tasks with grace, self-assurance, and is excited by the challenge of a high level of responsibility and visibility in a growing and dynamic company.
Freelance English Remote Annotator – United States
As an annotator, you will be responsible for listening to short English audio recordings to generate detailed, accurate, and creative descriptions of human speech attributes (such as voice characteristics, delivery style-tone, speed, intonation, pace, pronunciation, apparent gender, age range, or accent, etc.).
Job requirements:
Idiomatic fluency in English (US).
Excellent writing and spelling/grammar skills in English.
Ability to work independently and meet deadlines effectively.
Ability to follow detailed project guidelines.
Exceptional attention to detail and the ability to deliver error-free work.
Availability to work a minimum of 20 hours per week.
Familiarity with annotation/transcription online tools is preferred.
Compensation: $19.00/hour.
This role is a fully remote, work from home position. Candidate location restrictions may apply.
Key job responsibilities
• Act as a Brand Ambassador for Shopbop, providing world-class service to all Customers
• Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media
• Provide Customers with critical service and product information, ensuring customer satisfaction
• Demonstrate sound understanding and comprehensive knowledge of the Shopbop’s full range of products and services
• Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the Service Level Agreement
• Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices
• Utilize a variety of software programs to resolve customer inquiries
• Work with external shipping contractors to assist customers with both domestic and international issues
Healthcare Data Entry! UR Index Intake Coordinator:
Compensation: $16-17/hr
The Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.
Responsibilities may include, but are not limited to:
- Scanning, Uploading, and labeling of case documents into the appropriate case files
- Separating and sorting of hard copy/soft copy medical files and documents
- Processing referrals with dedicated deadlines and sending reviews to our HCPs
- Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
- Heavy data entry
- Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
- Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
- Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
- Process Utilization Review referral forms received by EK Health Services
- In-take / Data Entry of UR referrals into EK Health Services software and case assignment
- Other duties as assigned
Compensation: $75K – $90K per year
We’re hiring a Customer Support Specialist to be the frontline advocate for our customers, ensuring they receive exceptional service throughout their journey with our payroll and tax solutions. You will work closely with our Head of Customer Success and CEO and be the go-to person when a customer reaches out with inquiries and needs guidance. You’ll serve as the primary point of contact for customer inquiries, providing technical expertise and timely support that builds lasting relationships.
Duties:
- Lead real-time customer engagement via chat, Slack, and email, maintaining high service quality and fast response times
- Guide new customers through payroll implementation and process establishment
- Resolve complex payroll challenges including tax notices and payment issues
- Build trusted relationships with customers as their knowledgeable advisor
- Monitor pending payments and implement follow-up procedures
- Provide proactive guidance based on deep product knowledge
- Collaborate with Customer Success Manager to enhance service delivery and processes
We try our best to verify the legitimacy of these job leads. Please make sure you do your due diligence before applying to any job.
Discover more from The Non Phone WFH Network
Subscribe to get the latest posts sent to your email.