Hello No Phone WFH Family! I have quite a few no phone jobs for you today!
Let’s get into the jobs of the day:
Compensation: $18.95 – $21.15 per hour
The Financial Services Division is seeking a Coordinator to support a high-volume Data Services Department. The ideal candidate will possess strong data entry skills, comply with our service level agreements, meet assigned performance metrics, and apply great attention to detail while processing data to ensure accurate information is captured in organization records. We are looking for a team player that is able to work independently and according to departmental and organizational guidelines.
RESPONSIBILITIES
- Data Entry
- Ability to meet weekly production score
- Assisting with other projects as needed
Chargeback & Recovery Specialist
Compensation: $57,000–$75,000
We’re looking for a Chargeback & Recovery Specialist to manage and optimize our chargeback and collections processes. You’ll handle cardholder disputes, work with merchants, and ensure compliance with Visa and regulatory guidelines. This role requires strong analytical skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Chargeback Management
- Review and process chargeback disputes, ensuring compliance with Visa regulations (e.g., Visa Resolve Online).
- Investigate disputed transactions, gather supporting documentation, and file disputes on behalf of cardholders.
- Track and manage disputes from initiation to resolution, providing timely updates.
- Identify chargeback trends and recommend strategies to reduce disputes.
- Ensure compliance with relevant regulations (e.g., Reg E, Reg Z).
- Provide reports and insights to improve internal risk management.
We are looking for a highly motivated and detail-oriented individual to join our team as a Member Advisor. You will be the face of Atlas, making membership benefits come to life for our invite-only members—discerning individuals who require a high-touch, personalized experience.
How You Will Contribute
- Serve as the primary point of contact for our members throughout their Atlas journey by managing concierge requests and answering questions related to benefits, rewards, billing, and their card and mobile app.
- Deliver exceptional service via text, email, and phone calls
- Be the member’s fearless advocate, unblocking any internal or external threats to delivering an unparalleled member experience.
- Deeply understand the Atlas product and our members’ needs, proactively identifying opportunities to enhance the member experience while collaborating with cross-functional teams, including operations, design, and engineering, to ensure seamless delivery.
- Use multiple tools to manage member accounts and communicate effectively across all customer channels.
Compensation: $21/hr – $23/hr
The Support Associate position provides exceptional customer service to help sustain and improve the use of Accruent’s Enterprise Solutions. This will be accomplished by timely delivery of services, successful identification and resolution of issues or service requests, and through interactive customer communication.
Responsibilities include working with the customer to troubleshoot, document, and resolve software or technical problems.
Essential Duties and Responsibilities:
· Serve as first point of contact (via phone, e-mail, and web-based support portal) for Accruent’s customers regarding software and technical issues
· Maintain detailed records of all internal and external customer interactions
· Follow support processes and incident response procedures
· Work with customers to clearly identify problems and apply the appropriate solution
· Escalate high priority issues to senior support staff and cross functional teams as necessary to determine and address the root cause of issues
· Duties and technical issues may sometimes require extended work hours, including weekends and holidays
Compensation: $15 per hour
The Data Processor is a non-technical role in which you will investigate, analyze, and research health care providers to ensure only the best are credentialed. A data processor organizes, transfers, and processes personal data for an entity or an individual. A data processor’s duties include verifying the information in all documents, updating documents format, and processing incoming documents.
Duties/Responsibilities:
* Responsible for a complete review/release of medpasses and ensuring 100% quality.
* Responsible for reviewing multiple verifications within Checkmedic.
* Research and evaluate Health Care Providers for external customers
* Work as part of a team to provide on-time results
* Maintain a high level of quality for both internal and external customers
* Creating spreadsheets or other documents using data from internal or external sources
As a Tier 1 Support Specialist, you will be the first point of contact for our customers, providing technical assistance and ensuring a seamless experience with our platform.
Key Responsibilities:
- Serve as the first point of contact for customers via email, chat, and phone to resolve product-related issues.
- Provide timely and effective technical support, troubleshooting problems, and guiding users through solutions.
- Document customer interactions, steps taken to resolve issues, and escalate complex cases to Tier 2 support or engineering teams when necessary.
- Assist with user onboarding, training, and general inquiries to enhance customer experience.
- Collaborate closely with the product and development teams to report bugs and suggest improvements based on customer feedback.
- Stay up-to-date with product updates, new features, and best practices to effectively support users.
Compensation: $38.03/hour-$58.13/hour
The Order Management Specialist owns the process for validating and activating all accepted quotes within 24 hours in accordance with our worldwide Revenue Operations policies and all Docusign compliance policies.
In addition to the standard Sales Support responsibilities, the Order Management Specialist will be responsible for identifying problem areas and providing recommendations, handling all provisioning for closed Sales Orders, monitoring reports, internal customer issue resolution and training for new employees.
Responsibility
- Review submitted contract and order forms for completeness, accuracy, and conformance to Docusign sales order acceptance policies
- Process contracts and orders, ensuring clean bookings in compliance with company policy
- Manage provisioning and delivery issues including timely delivery of product
- Conduct daily and monthly audits of all Compliance reports
- Coordinate with Rev Ops Deal Desk to enforce best practices around deal structure, order form guidelines, and all other pre-sale processes for a smooth booking process
- Possess strong level of expertise in Salesforce.com application
Administrative Assistant (Remote)
Compensation:$60K – $90K • Offers Bonus
Responsibilities
Support Calendar Management & Hygiene:
- Help organize and maintain schedules for the business to prioritize key initiatives
- Ensure meeting materials are distributed, such as agendas and/or pre-read documents
General Administrative Support:
- Assist with small projects or tasks that help keep the team focused and productive
- Provide support for travel arrangements and other logistical needs
- Process expense reports
- Maintain a positive, professional and customer-focused presence while supporting team members
- Assist with organizing team events
- Help build, edit, and maintain documentation, playbooks, presentations, and reports with a high level of accuracy
An Order Entry Coordinator II serves as a liaison between Assistive Technology Professionals and DME Manufacturers by reviewing quotes for accuracy of pricing, equipment parts, and discount structures for complex rehab equipment requests. This position requires someone with the ability to retain knowledge, think critically, and is highly organized.
Essential Functions:
§ Interface with vendor representatives and/or vendor configurators to achieve 100% accurate duplication of order specifications per ATP specifications.
§ Proofs work and performs initial quality control review of vendor quotes to submission for Revenue Validation; e.g., verifies all product items are properly counted and included, part numbers match, Mfg Retail and Dealer Discounts match, etc.
§ Coordinates with Assistive Technology Professional and Customer Care Coordinators to ensure timely follow-up to ensure clients’ needs are met.
§ Work independently to meet individual goals along with weekly department productivity goals
Compensation: $90000.00 – $110000.00
The CX Manager is responsible for overseeing and enhancing all customer support channels, ensuring timely, empathetic, and high-quality responses to customer inquiries. This role involves managing customer service teams, analyzing customer feedback, optimizing support processes, and collaborating with cross-functional teams to resolve issues and drive improvements in the customer experience.
Core Responsibilities:
- Lead Digital Customer Support: Oversee all customer support channels (chat, email, social media, etc.) to ensure timely, empathetic, and high-quality responses.
- Team Management: Manage, coach, and develop internal and external customer service agents, ensuring they are equipped to deliver excellent customer interactions.
- Reporting & Insights: Analyze customer inquiries and feedback to uncover trends, identify pain points, and recommend actionable solutions. Deliver regular performance reports with key CX metrics (CSAT, NPS, response time, resolution rate).
- Process Optimization: Identify areas for automation, self-service improvements (FAQs, chatbots), and workflows to increase efficiency and reduce response times.
Please know that although we exhaust all efforts to make sure all jobs posted are from reputable and validated companies, we are in no way affiliated with the companies shared above. We cannot extend any offers of employment or guarantee that you will be selected for the positions. We simply use our platform to share jobs with our followers and subscribers. As always, please do your own due diligence when applying for jobs.
I look forward to posting jobs for you on tomorrow.
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