Remote No Phone Work Opportunities for 11/06/2023

Cash Application Specialist:

The Cash Application Specialist is responsible for a variety of areas within the accounting and finance team as it relates to cash application in a multinational company. The position will have the opportunity to work cross functionally with other teams to complete their daily tasks and responsibilities.

• Responsible for receiving, processing, and reconciling cash receipts daily, in multiple currencies across several different legal entities and bank accounts
• Reconcile accounts receivable monthly for multiple legal entities
• Sort out individual customer ACH and other electronic payments received globally
• Process lockbox batches and physical checks received and resolve for returned checks
• Upload and apply credit card payment files
• Research unidentified/unapplied cash receipts in accounts receivable
• Process customer refund requests and work cross functionally for any updates or inquiries
• Assist with any unclaimed property reporting as needed
• Process statement of account requests for customers and account managers
• Develop relationships with multiple departments to troubleshoot issues or questions
• Provide excellent customer service to internal and external customers
• Prepare schedules, reports, and analyses as requested by manager(s), tax agencies, and external auditors
• Participate in cash reporting, system enhancements, process improvements, and other projects
• Other responsibilities as directed or at the discretion of the Sr. Director, Accounting

Global Digital Transaction Specialist:

Compensation:  $60,500 to $90,500 salary

Main Responsibilities:

• Manage orders flowing through digital buying platforms (eg, Coupa, Ariba, webshop, etc) from submission through invoicing, using available tools & reports, in collaboration with Credit & Collections and Customer Care agents.
• Serve as customer-facing case owner from end-to-end.
• Support PO/invoicing, ensuring appropriate set-up during order creation, collaborating with Customer Care order entry agents.
• Monitor and support invoice submission to customer (eg, upload invoices to customer platforms), collaborating with Credit & Collections and Customer Care agents, ensuring successful timely execution, following local statutory regulations.
• Monitor and support digital channel order fulfillment in timely manner, troubleshooting where needed (eg, connection is lost, invoice not received)
• Support e-catalog administration and onboarding for select customers, ensuring lifecycle management of e-catalogs for price list and product list updates, as captured in SAP with product management and global pricing teams back to customers.
• Address customer complaints, leveraging tools for tracking through resolution (eg, salesforce case mgmt.)
• Perform root cause analysis of ongoing points of failure, proactively updating processes/ platform to reduce further delays.
• Manage failed/ blocked/ or rejected transactions (eg, PO or Invoice) to successful resolution.
• Support, when needed, system upgrades, integration with new platforms, or process improvement projects.

Consultant, Chargebacks:

Compensation: $62,600 – $93,800.

Model N is hiring a Chargeback Consultant for our Business Services team. The purpose of the role is to successfully support chargeback, pricing, and membership management for our life science customer base. We continually offer new services and solutions that align with our clients’ strategic priorities, compliance program needs and in support of their contract management programs.  This role can be fully remote.  

• Responsible for setup and maintenance of customer contracts, pricing, and membership management within Model N systems.
• Ensure pricing, membership, class of trade, and chargebacks are processed according to contractual requirements and internal SOC controlled processes.
• Load client pricing and maintain membership submitted by group purchasing organizations
• Work with wholesalers, distributors, and clients on inquiries and resolve chargeback errors associated with pricing, membership, eligibility, dating and claims data.
• Support ongoing software testing and new client UAT
• Understand pharmaceutical contracts and key business issues; facilitating responses to non-routine situations and events; consulting with managers and key stakeholders to make well-informed decisions.
• Prepare reports, status trackers and client deliverables.
• Assist in managing ongoing client relationships and interface with clients to resolve specific issues.
• Respond to customer and client inquiries regarding processing status, reconciliation questions, data discrepancies and payment status.
• Continually strive to improve our business services processes and programs to enhance operational efficiency.

Payments Specialist:

Compensation: $65,000 salary

The Payments Specialist team is focused on delivering best in class payments support and expertise to our customers. As well as, cross collaborating with internal teams to provide support, education and enablement of the payment products. They partner closely with the Payments Product team to provide customer centric feedback that drive prioritization and the Fintech roadmap.

• Payments Hardware Issues
• Partner Relationship Escalations
• Account Issues (from processor)
• Pre-Sales Escalations
• Chargebacks
• ACH Returns
• Reconciliation Reporting
• Account Updates (from merchant)
• PSP Portal Maintenance
• Post-Go-Live Accounting Training
• Supporting Go-Live
• Provide feedback to R&D 
• Enable internal teams on all things Payments as the resident experts in the space

Claims Representative:

The Claims Representative is a key member of the claims team reporting to the Claims Representative Casualty Manager. The primary goal of this position is to deliver flawless service to our members and independent agency partners. This person will handle first and third party claims in a quality manner and meet our high standards of accuracy, efficiency, quality customer service and regulatory compliance. 

What you’ll do.

• Resolving claims and responding to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, roadside assistance, and rental car agencies). 
• Being the first notice of loss for a claim assignment from our valued members.
• Handling 1st & 3rd party auto physical damage claims, including losses of disputed liability, without 3rd party bodily injury exposure.
• Handling subrogation on closed files.
• Making appropriate coverage determinations, reserving and resolving claims within prescribed authority levels, and handling status updates with agents and members, all with a focus on timeliness.
• Appropriately managing vendor activities.
• Processing transactions in claim and policy administration system; inputting claim data for reporting purposes.

Inventory Specialist:

Compensation: $17.43 to $20.43 hourly

We have an open position in our Advertising Support Operations department for the role of Inventory Specialist. The position is responsible for managing commercial advertisement inventory by using a variety of log editing and preempting techniques. Additionally, the Inventory Specialist communicates inventory oversell and availability to the station Sales Managers, while working to maximize daily inventory and revenue potential.

General Responsibilities:

• Verify commercial logs for accurate programming information, commercial content, product separation, advertiser separation, and extensive editing for on-air broadcast
• Lead and effectively manage all advertising material to maximize inventory and revenue potential
• Provide assistance as needed for all processes related to programming, generating sales reports, and working advanced inventory within established time parameters
• Communicate inventory availability or programming conflicts to stations daily
• Effectively work with other team members and managers in a professional manner
• Other duties as assigned

Enrollment Operations Coordinator:

The Enrollment Operations Coordinator is responsible for ensuring that all admissions-related documents are processed and updated within our CRM in a timely manner. The individual in this role verifies all student files are accurate and meet the requirements of our partner institutions. This person is also responsible for understanding all transfer credit policies and for completing transcript evaluations for their assigned partner institutions

What you’ll be doing as an Enrollment Operations Coordinator:

• Processes all incoming applications, transcripts, and supporting admission documents via mail, email and other electronic formats
• Updates and maintains accurate records in our CRM and other essential systems.
• Evaluates transcripts for admission requirements and transfer credit
• Works within partner systems to update student information
• Works cohesively and collaboratively with Enrollment Advisors to assist in facilitating prospective student enrollment
• Determines when admissions files are ready to be prepared and sends files to partner institution for review
• Compliance with all personnel policies and procedures
• Ability to come to work and work the regular schedule and shift for the position
• Performs other duties and responsibilities as assigned by supervisor

Order Desk Analyst:

Compensation: $56,300 – $101,400

What You’ll Do:

Support multiple departments of the business via internal case system regarding issues/enhancements with multiple instances of Salesforce and integrated tech stack

Maintain data integrity efforts and continued hygiene of our operations.

Serve as a sales point of contact for pricing, approvals, quoting, customer billing and troubleshooting of deal issues.

Partner with cross-functional teams including Sales, Professional Services, Finance, and Legal to address business needs and requirements in processing sales orders.

Develop best practices that align company data quality and process with company initiatives.

Ensures compliance with company revenue recognition and bookings policies for booking and provisioning and deactivation of orders.

Manage updates to contract/agreement templates stored in CRM systems.

Provides ongoing support for training and sales enablement.

Carrier Procurement Specialist:

s a Specialist, Carrier Procurement in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.

What your day-to-day will look like:

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

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