Remote No Phone Work Opportunities for 10/30/2023

Group Administration Clerk:

Typical Assignments:

• Verifies, enters, corrects group, member, and agent information into relevant applications, including adds, terminations, updates, member merges, new clients, new plans, agency mergers, agent of record changes, contract changes, renewals, and history
• Composes, prepares, and modifies group and agent documents
• Enters manual eligibility records into the system to process, update, and correct file information
• Retrieves and reconciles information in files when rejected by the system
• Researches and determines whether inaccurate data should be updated, routed or adjudicated for claims processing
• Corrects and updates information entered through the optical scanning or data entry process
• Accesses various software programs, and gathers and summarizes information from/for various reports
• Operates office equipment which may include a personal computer, copier, fax machine, scanner, etc.
• Maintains related departmental records, files, filing system and/or records retention systems (hardcopy, electronic, and imaged)
• May provide back up to department secretary
• Opens and distributes mail and handles incoming/outgoing correspondence

Designated Executive Assistant:

Compensation: $18.50 per hour

Responsible for centralized business operations in a high-performance virtual environment; provides assistance to Virtual Executives across North America. All duties and responsibilities are performed in accordance with the Mission, Vision, and Core Values of Cayuse.

Job Responsibilities

• The expectation of a successful virtual executive assistant is the ability to build and maintain professional relationships with executive customers as well as within a team
• Responsible for assisting client executives and associated staff members with the following services:
• Calendar Management
• Email Review
• Time and Expense
  • Travel coordination, domestic and international (basic and complex)
  • Conference call and meeting coordination (basic and complex); includes schedule coordination of call or meeting participants
  • Video conferencing
  • Meeting and event planning
  • Document production
  • Access, list, and site maintenance (team services, SharePoint, and other tools)
  • Research and Special projects
• Within the services indicated above, perform the following duties:
  • Provides Point-of-contact administrative support to an assigned group of clients, while at the same time sharing and leveraging work to members of the team
  • Receives customer inquiries, responds to receipt of requests, and fulfills requests in a professional, efficient, and timely manner 
  • Captures and documents details of all customer interactions daily in a work management tool
  • Operates within guidelines and procedures to independently deliver a full range of services
  • Correspondence and database tracking
  • Consistently provides a high level of quality service
  • Uses judgment to anticipate customer service needs
  • Identifies, resolves, or escalates, and tracks customer service issues with sensitivity and tact

Executive Assistant to the Executive Leadership Team:

Compensation:  $75,000-$90,000/year with possible reimbursements.

Duties:

• Primarily support the schedule for the Deputy Director and potentially other members of the ELT.  *Most members of ELT already have this type of scheduling support
• Coordination of meetings involving multiple internal and external schedules on varying time zones
• When applicable, EAELT delegates, transcribes, and/or responds to emails on behalf of the ELT, exercising discretion and judgment in matters of significance within the agreed-upon parameters
• Maintain the ELT’s master slide deck for presentations
• Develop slide decks for specific ELT presentations
• Devise, consider, compare, evaluate, and implement policies, procedures, and strategies to ensure all responsibilities of the ELT are met
• Occasionally represent ELT members in meetings
• Diplomatically handle sensitive and confidential matters
• Evaluate, organize, and determine daily briefing content for ELT members
• Prepare meeting materials and coordinating meeting logistics
• Submit expense reports
• Strategize and enable the use of a variety of platforms to stay connected with departments and projects across the span of the organization (Outlook, Asana, Slack, and Notion)
• Complete information requests and other materials related to ELT’s speaking engagements, occasionally book travel arrangements, and occasionally travels to events
• Sustain and strengthen relationships with a diverse group of constituencies, including staff, organizational supporters, current and potential donors, board members, foundations, and community partners

Accounts Receivable Specialist, Data Entry, Invoicing:

Duties:

Crafting and maintaining the Contract Scan Log and Executive Account Scan Log derived from the Closed Contract Spreadsheet generated by the Sales Team;

• Contract entry;
• Set up of Single and Multisite Client Sites in GEDI Service System;
• Acts as contract entry back-up for all Accounting EA Reps during beginning of month invoicing and for PTO periods
• Works with Sales and Sales Support to clarify complication clauses within new agreements to ensure accurate invoicing;
• Works with Channel Partner Team to work through any Vendor Restrictions on products sold;
• Tracking of site Set up Fees and import file generation;
• Creation and invoicing of three months “Customer Submitted not Invoiced” reports;
• Maintenance of Monthly Task List and Standard Site items at month’s end;
• Maintenance of Standard Multisite permissions;
• Maintenance of All Sites Closed spreadsheets;
• Product Termination Cases;
• Completion of all Product Add On Cases;
• Perform zip code lookup and correction for all new sites on Scan;
• Participation in quarterly audits as related to

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