Remote No Phone Work Opportunities for 10/13/2023

Claims Reviewer:

We offer remote work opportunities (AK, AR, AZ, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE,NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)

Conducts retrospective review of medical/surgical claims and behavioral health claims for inpatient and outpatient services. Applies clinical, coding and processing knowledge to conduct review and process claims. Compiles information necessary to prepare cases program payment. Ensures adherence to program benefits as authorized. Provides clinical and coding-related information to medical director, providers, peer reviewers, Claims Administration, Program Integrity, Quality Management and the claims subcontractor as needed. Advises clinical and non-clinical staff on claims and coding questions.

Support Experience Coordinator:

Compensation: $75,500 – $110,200.

As a Support Experience Coordinator, you will play a crucial role in ensuring that our customers receive enterprise-level support throughout their journey with our company for a designated group of clients. You will be responsible for coordinating and enhancing the overall support experience, from initial inquiries to issue resolution. You will work closely with various teams within the organization to streamline processes, identify areas for improvement, and ensure that customer needs are met or exceeded.

• Customer Engagement: Digitally engage with customers via various communication channels (email, support systems, etc.) to understand their needs, address inquiries, and ensure assistance is provided promptly and professionally.
• Issue Resolution: Oversee customer cases and concerns effectively, monitoring timely resolution to assist in maintaining a high level of customer satisfaction and service level agreements.
• Escalation Management: Assist in resource coordination to ensure that support staff is available to meet customer demands during escalation of technical issues.
• Account Management: Maintain accurate records of customer interactions and support activities in our Customer Success and CRM systems.
• Customer Advocacy: Act as a customer advocate within the organization, ensuring that customer needs and perspectives are considered in decision-making processes.
• Support Process Improvement: Collaborate with cross-functional teams to identify areas for process improvement and help implement changes to enhance the overall support experience.
• Feedback Collection: Proactively gather customer feedback and insights to identify trends, pain points, and areas of improvement in our support services.

Remote Human Resources Specialist:

Compensation: $25+/hour (depending on experience)

University Instructors (UI) is looking for an enthusiastic Remote Human Resources Specialist to manage and provide support for various HR employee programs. This support will take many forms including compliance, on-boarding, payroll, recruiting and employee data collection to support the mission and objectives of the Company.

Claim Reviewer:

Compensation: $20 – $20 an hour

Responsibilities:

• Maintain consistent awareness of program guidelines, claim review procedures, and other operational processes to stay abreast of changes to various practices
• Apply the guidelines to each claim with accuracy
• Communicate and escalate claims that do not follow program guidelines effectively
• Collaborate with team members with the singular goal of processing claims in a timely manner; this will require working across multiple teams

Schedule is flexible: M-F 7:00 am -9:00 am start time and work an 8 hour shift. Must be willing to assit with escalations every other Saturday and have ability to work once every other month a late shift from 10:00 am – 7:00 pm. Also must come to the corporate office once per quarter for training.

• Examines process, calculates and pays claims       
• Completes appropriate documentation and reports ensuring accuracy
• Comply with state tax laws in applying applicable tax information pertaining to the tire and wheel product
• Assists claims adjusters, clients, and customers with problems and/or questions regarding their claims status
• Enters tire and wheel claims into CMS and/or Great Plains system
• Verifies codes and applicable data
• Prepares and print payment of claims and verifies payment have been made
• Opens and process mail
• Complies and prepares statistical tire and wheel claims data and reports

Philanthropy Assistant:

Compensation: $53000-$58000 salary

KEY RESPONSIBILITIES:

• Donor prospecting – leverage tools such as iWave to research the capacity and interests of principal donor prospects and current supporters
• Donor coordination – plan and schedule meetings on behalf of relationship holders and senior development staff
• Moves management – support senior fundraisers by assisting with the design and execution of engagement plans that are tailored to each major donor, reviewing plan progress monthly
• Donor communications – manage a donor communications calendar; collaborate with program teams to gather local and regional content; create personalized donor communications; and draft monthly, quarterly, and annual progress updates for major donors
• Other development and administrative duties as assigned, including Salesforce data entry, expense management, financial progress reporting, and senior fundraising team travel arrangements

Accounts Payable Specialist:

Compensation: $23 – $30.00 hour     

Sounders FC is looking for an experienced Accounts Payable Specialist to join our Finance team for a period of five months on a part-time basis. In this role you will support the accounts payable process within the Finance department and work with internal stakeholders across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review and process vendor invoices in SAP Concur, ensuring proper authorization, account distribution, workflow, and controls.
• Collect and maintain vendor documentation, including W-9 files and banking information.
• Manage the Accounts Payable email inbox.
• Cultivate and retain good relationships with vendors and internal stakeholders.
• Work closely with the Finance team on special projects.
• Other duties as assigned.

CareDriver Support Supervisor:

Compensation: $24 to $27/ hour.

** This role will be fully remote from a state where we do business  AZ, CA, CO, FL, IL, KS, MD, WI, NC, NV, NJ, NY, OR, TX, SC, UT, VA, WA**

At HopSkipDrive, we know that challenges require different approaches, unique perspectives and new ways of thinking.  We are building a team of creative problem-solvers from many different backgrounds.

• Help specialists resolve any issues that may come up during a ride using established company policy and protocols
  • Provide real-time answers to Specialist & CareDriver questions in Slack
• Handle escalations on a tiered scale
• Provide weekly Quality Assurance checks to Specialists 
• Tracking attendance & performance of CareDriver Support Specialists
• Provide feedback to specialists on a bi-weekly basis (1:1’s) 
• Cover phones/chat during specialist absences or high volume needs

Post Enrollment Operations Specialist:

The Post Enrollment Operations Specialist provides operational and administrative support to the Post Enrollment department. The Post Enrollment Operations Specialist is responsible for data entry and integrity, maintenance of information in internal systems, and reporting in support of retention and clinical/professional placement for a group of assigned partner institutions.

As a Post Enrollment Operations Specialist you will be doing the following:

• Responsible for data entry and CRM/InPlace management for all assigned programs.
• Ensures quality assurance for all student data within internal CRM/InPlace for assigned programs.
• Responsible for maintaining and deploying all assigned student information, retention, and placement reports to key stakeholders.
• In partnership with the Post Enrollment team, manages degree path updates for current students within assigned programs.
• In charge of student record reconciliation including the management of student roster file detail for assigned programs.
• Collaborates with Post Enrollment colleagues to support student registration, participation, clearance, and placement functions.
• Completes CRM resolution tickets for assigned programs.
• Responsible for helping maintain any internal SOPs, training materials, or new student onboarding packages.
• Responds to requests for data and work orders for Post Enrollment team within established timeframe.
• Maintains inbox for InPlace technical inquiries and responds to routine requests from partner and student contacts.
• Identifies needs for new processes and helps identify efficient and effective solutions.
• Participates in long-term CRM/InPlace development projects in collaboration with IT.
• Other duties as assigned.

Legal Executive Assistant:

Compensation: $70,000/year – $80,000/year.

We are adding an experienced and professional Legal Executive Assistant. *Strong contract experience is required* The successful candidate will be capable of providing high-level legal support while handling confidential and proprietary information. The Legal Executive Assistant will support our internal Legal and Executive team by working closely with our associates as well as external parties. 

• Provide high-level of administrative support to Legal and Executive team.
• Ability to accurately and thoroughly review and analyze contracts. 
• Coordinate and schedule meetings, events, and appointments, and prepare materials and agendas as needed.
• Manage and maintain confidential files, records, and documents.
• Act as a liaison between executives and other employees, external parties, and clients, and communicate on their behalf when necessary.
• Work with insurance providers and other third parties.
• Prepare reports, presentations, and other documents as needed.
• Assist with special projects as assigned by executives.
• Handle other administrative tasks as needed.

Accounting Assistant:

Compensation: $50,000/yr – $60,000/yr · Full-time

The ideal candidate will provide administrative support to accountants and accounting departments. This position will give you the opportunity to grow your accounting knowledge and experience.

• Processing payments for accounts receivable, ACH, and credit cards.
• Reconciling invoices for accuracy.
• Managing payroll.
• Preparing and sending invoices.
• Reconciling bank statements with the company’s financial statements.
• Matching order forms with invoices.
• Keeping records for tax purposes.
• Setting up, recording, and paying vendor invoices

Securities Operations Service Specialist – Dividend Processing Associate:

Compensation: $19.00 – $21.00 hourly

The Dividend Processing Specialist will gain a thorough understanding of all requirements associated with dividend processing activities and the interrelated functions of other Shareowner Services departments that are involved in the process.

Duties may include transaction processing, resolving complex customer issues that are associated with the dividend process, ensuring shares and cash are in balance, balancing accounts and verifying accuracy of the transactions processed.     

Essential Functions/Responsibilities 

• Balancing and accurately paying Issuer dividend payments 
• Prepare funding and payment requests 

• Processing securities transactions 
• Assisting with miscellaneous operations duties to meet SLA’s 
• Works under minimal supervision following established procedures and exercises some judgement within guidelines to complete transactions 
• Performs a variety of operational tasks for complex securities or cash relate transactions that require extensive knowledge of unit functions and systems. 
• Differentiating, processing, and reconciling transactions; researching inquiries, reviewing time sensitive and/or complex documents 

• Provides back-up to other desks and may provide training to junior level staff 
• Maintaining a high level of accuracy despite complex transactions and periods of high volume 

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