Remote No Phone Work Opportunities for 10/08/2023

Executive Assistant (Part-time):

Compensation: $24-$38/hr

As a Double, you will be a fully remote Executive Assistant for several clients, ideally based in your time zone. Our clients consist of mainly C-level executives, entrepreneurs, or investors looking for real business partners to help them achieve their best work and win back time in their day.

Order Management Specialist:

Duties:

• Work closely with warehouse team via multiple communication mediums to ensure customer orders are processed timely and efficiently
• Use Zendesk to resolve inbound customer inquiries that pertains to Order Management while maintaining brand tone. (ie. Order status, order modifications, cancelations, replacements, etc.)
• Work cross-departmentally to ensure you are providing accurate, up-to-date information
• Work with buying and planning team on finding solutions to orders that will deliver outside of contract date.
• Assist in tracking quality related replacements and returns. Executing with data scrubs on a weekly basis.
• Assist in compiling all data relevant to the analytics of all order reporting.
• Assist in managing post purchase communication to all customers -Klayvio
• Provide feedback on how to improve upon processes through intrinsically motivated curiosity inquiry analysis
• Perform other duties as required

Data Entry Pharmacy Technician Mail Order:

***this position does have some phone duties

The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network.

Essential Responsibilities:

1. Enters new and refill orders in an accurate and timely manner.
2. Resolves all PBM related billing problems and issues.
3. Handle phone inquiries and initial prescription intake.
4. Multidisciplinary responsibilities including communication with providers, prescribers, and patients
5. Be willing and able to cross-train in different roles within the facility and be flexible based on the needs of the organization.
6. Responsible for answering inbound calls and assisting customers with pharmacy-related services. Obtain client information by answering telephone calls; interviewing clients; verifying information. Contact patients to schedule medication deliveries and verify correct address information. Escalates calls to pharmacists for clinical inquiries and escalates grievances to supervisor.
7. Maintains new and existing patient profiles and enters new prescriptions into patient profiles.
8. Support health care providers with required prior authorization and required appeals. Manage all mail/delivery of Rx orders including addressing problems/issues with delivery process

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