Remote No Phone Work Opportunities for 09/11/2023

Guest Experience Specialist:

***This is a temporary 12 week assignment****

Blaze Pizza is looking for an amazing temporary Guest Experience Specialist who will track and respond to all Blaze Pizza guest concerns regarding experiences in our restaurant. This position is responsible for ensuring a B.L.A.Z.E guest experience as it pertains to our app/website/phone ordering tools/loyalty rewards program/gift card programs, and more. The Guest Experience Specialist manages feedback from all restaurants and interaction touchpoints, including digital.

JOB RESPONSIBILITIES

• Support guest inquiries and requests through social and digital platforms.
• Ensures guest satisfaction and positive relations through engagement with all Blaze guests.
• Monitor Blaze national social pages (Twitter, Facebook, and Instagram) and performs Guest Recovery via direct messaging.
• Contact guests directly via email or phone, when necessary.
• Analyze the customer experience, prepare written and verbal feedback, and ensure the voice of the customer is echoed in all levels of problem resolution.
• Use guest touchpoint measures from existing digital resources to troubleshoot existing and long-term feedback and pushes the analytics to the appropriate teams for additional resolution.
• Work cross-functionally with other partners to provide a superior guest experience.
• Execute Consumer Protection Acts, upon guests request.
• Performs all other duties, as assigned.

Referral Coordinator (eConsults) – Remote:

 The eConsult Referral Coordinator (eRC) is responsible for managing eConsult referrals from CeCN clients across the country. The eRC is charged with the appropriate transmission of eConsults to CeCN specialists and back to the provider in a timely manner. In addition, the referral works collaboratively with the CeCN operations team to monitor quality and seek opportunities to continuously improve the efficiency of service delivery

ROLE AND RESPONSIBILITIES

• Ensures all eConsults are properly entered into the eConsults web based platform in a timely fashion;
• Ensure electronic communications related to eConsults are properly reflected in each  participants’ EHR systems, as necessary;
• Ensures each eConsult contains all necessary clinical electronic information based on submission guidelines for each specialty
• Reviews eConsults on a daily basis to ensure PCP and specialists response times are within required time commitments. Communicates with providers if and when there are overdue responses;
• Tracks all referrals made at the site for compliance.  Follows up with primary care provider and patient as needed;

• Ensures complete and accurate registration, including patient demographics and current insurance information is entered into the eConsult platform
• Ensures eConsults are completed and that consult notes are received and conveyed back to the primary care practice in a timely manner.
• Observes confidentiality and safeguards all patient related information.
• Works closely with the CeCN eConsult team to ensure efficient, high quality delivery of services
• Complies with the program’s mandated in-service training workshops.
• Performs other related duties as assigned.

Cash Application Analyst – Remote:

Job Summary: The Cash Application Analyst is responsible for applying customer payments to open receivables balances, creating deductions, on account transactions, and daily/monthly cash reconciliation to ensure accuracy.

Primary Responsibilities:

• Access bank, customer web sites, and e-mail to obtain customer cash remittance details
• Post & transact cash application in Accounts Receivable (AR) ERP system
• Operate in a high deduction Consumer Packaged Goods industry
• Identify payment deductions appropriately and/or identify payments for accurate posting
• Classify deductions, with reason codes, and create residual items on customer accounts
• Coordinate repayment clearing/processing with AR Collections and Deduction Analysts to reconcile
  transactions
• Reconcile daily and monthly cash receipt registers
• Upload trade deduction remittances into Trade Promotion Management system
• Projects and other duties as assigned including ad hoc report generation and analysis

Provider Data Management Processor:

Compensation: $16.00-$16.75 

Our Client is one of Leading Health Plan in US providing services in Rhode Island. NTT is getting into contract with Client to manage End to End Claims Administration services. Our NTT Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction

Responsibilities

• Analyzing and processing provider transactions in accordance with plan provisions.
• Should follow the policy and procedure which is defined by the customer.
• Secure the PHI information. – Established working knowledge and application of a specialized technical skills.
• Understands how work impacts results for their area.
• Demonstrates knowledge of internal operations and develops relationships to facilitate workflow.
• Knowledge of related regulations and standards.
• Strong understanding of current processes and procedures and may identify opportunities for improvement.
• Completes a wide range of tasks and assignments.
• Projects and assignments are typically non-routine and variable in nature.
• Resolves more complex situations by applying demonstrated knowledge and skills generally acquired through job experience.

Call Reviewer:

CREATE YOUR OWN SCHEDULE AND MAKE AS LITTLE OR AS MUCH AS YOU CHOOSE.

When you first start, you are given access to the two easiest categories of calls. As you advance, you will unlock new categories which will provide more opportunities to earn. You must have access to a PayPal account to get paid and verify your identity.

HUMANATIC IS FREE AND SIMPLE.

We will never charge you anything. We will pay you weekly!

You don’t have to make or receive phone calls

You don’t have to have a live conversation

You don’t need to be a third party during a live conversation

You don’t have to transcribe a full conversation for every call you listen to

WE HAVE OVER 150,000 USERS AROUND THE WORLD JUST LIKE YOU.

Our users are made up of people from all walks of life who are logging on every day to earn money from their computer, tablet, or phone.

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