Remote No Phone Work Opportunities for 08/29/2023

Remote Chat Specialist:

Compensation: $18-19 Per hour

The Customer Support/Chat Specialist will provide Brand/Product Customer service to our clientele. In this role employees will be trained to provide expertise to consumers suggesting products to meet consumer needs and supporting loyal patrons throughout the transaction process and beyond.

Responsibilities:

• Become a “text expert” via company systems to communicate directly with casual mobile consumers providing knowledgeable, professional customer support driving consumers to the best product option for their needs
• Explain to customers what you do and how you can help them to create a more humanized, personal shopping experience
• Actively listen to customer needs and preferences to make accurate and appropriate product recommendations and promote sales
• Create an amazing customer experience to build customer relationships and establish trust
• Clarify customer information/specific needs based on preliminary quizzes to ensure that you are providing the assistance that will be best geared towards the individual
• When applicable, upsell additional products
• Provide timely and professional service

Business Assistant:

Compensation: $17 – $24 per hour per hour. 

The ideal candidate will be versed in a variety of administrative tasks (such as reviewing purchases and expense reports, completing census surveys, directing phone and email inquiries, or maintaining business registrations) and be excited to work across multiple departments to ensure FreeWorld has a strong foundation to support our incredible growth.

Above all, you are passionate about our mission at FreeWorld and understand the outsized and life-changing impact that your work will have to support our participant’s success. 

This role will be responsible for providing administrative support in the areas of accounting, business operations, compliance, and people empowerment (HR), and will report to the Director of People Empowerment. 

Temp Claims Processing Associate:

Compensation: $16.00 to $16.75. 

*Must be able to work Monday to Friday 7 AM to 4 PM Central time. 

In this Role the candidate will be responsible for:

• Processing of Professional and Hospital claim forms files by provider
• Reviewing the policies and benefits

• Comply with company regulations regarding HIPAA, confidentiality, and PHI
• Abide with the timelines to complete compliance training of NTT Data/Client
• Work independently to research, review and act on the claims
• Prioritize work and adjudicate claims as per turnaround time/SLAs
• Ensure claims are adjudicated as per clients defined workflows, guidelines
• Sustaining and meeting the client productivity/quality targets to avoid penalties
• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.
• Timely response and resolution of claims received via emails as priority work
• Correctly calculate claims payable amount using applicable methodology/ fee schedule/

Incident Response Coordinator:

Compensation: Pay: $18.00-$31.00 per hour

This is an entry-level role focused on completing various tasks within the document review workflow. Project Coordinators will utilize technology tools to identify relevant documents within assigned document batches.

Project Coordinator are temporary, project-based employees hired to work on a finite engagement or engagements. Due to the nature of this work, projects may be of unpredictable and limited duration.

UnitedLex is committed to preserving the confidentiality, integrity and availability of all the physical and electronic information assets throughout the organization. Consistent with the UnitedLex ISMS policy and the ISO 27001 standard, every employee is responsible for complying with UnitedLex information security policies and reporting all security concerns, weaknesses and breaches

Production Support Specialist – Remote – Part Time:

Responsible for maintaining account inventory and coordinating the transition of paper invoices to electronic data interchange (EDI) to completion. Ensure that all clients EDI potential is 100% at all times. Setup and import invoices daily to meet time/quality standards.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Create and input account inventory from paper, CD, DVD, spreadsheet, text documents, etc. during the client implementation process.
• Utilize the EDI ordering tool to submit requests to vendors during implementation. Also, review and submit requests for new accounts for existing clients.
• Verify that all EDI submissions to vendors are completed. Contact vendor if EDI has not been received.
• Once client is active and EDI is received, submit requests to vendors to suppress paper and follow up to completion.
• Correspond with vendor contacts to understand EDI procedures and timelines.
• Review vendor list to identify vendors with new EDI or website capability that could be utilized to retrieve accounts.
• Run existing invoice imports by retrieving invoice data from various sources.
• Analyze data resulting from various sources, identify and resolve data inconsistencies while maintaining time/quality standards.
• Communicate effectively with internal staff to implement invoice retrieval sources.
• Define and document procedures and processes as needed.
• Perform other duties as assigned.

Data Administrative Associate:

Performs duties associated with our address change service process.  Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients’ satisfaction.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Creates weekly reports to monitor address and new account number changes.
• Initiates account changes associated with the new post office box.
• Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
• Creates status and summary reports for account representatives and clients.
• Works overtime as needed.
• Performs other duties as assigned.

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