Compensation: $16/hr | Schedule: Monday – Friday 8:30 AM – 5 PM EST
A Day in the Role:
-The Client Coordinator will work to process various medical documents
-The coordinator will handle incoming cases extract data and enter the data into the electronic data base via Microsoft Excel or Microsoft Word.
-Work independently and in partnership with other team members to ensure that questions are addressed, documented, and cases are returned in a timely fashion.
-Coordinators will use critical thinking steps to determine next steps and reach out to clients via phone to obtain missing information, etc.
Compensation: $31-36 per hour
Description:
-Monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner
-Very heavy calendar management, taking minute notes, scheduling events, booking conference rooms, ordering supplies
-Set up and facilitate department meetings
-Fast paced, constant change of projects and prioritization, must be able to switch focus as necessary and play on toes.
-Schedule meetings with leadership over 6 areas and determine what their gaps are from an admin lens and see how they can add value to support
-Take on projects for the department – key focus right now is creating a SharePoint site and developing SOP for them to use internally
Compensation: 19 USD – 24 USD/Hour
Description:
Overview: Reporting to the Order to Cash Manager, the Invoice Associate will maintain the master data for a subset of our customer base ensuring invoices are sent timely and accurately.
Essential Responsibilities:
- To produce accurate and timely customer billing, dealing with and reducing invoice queries and credit notes, ensuring that revenue and debtors are accurately recorded, and contributing to high levels of customer service through prompt and accurate billing and minimization of queries.
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered to create accurate information.
- Respond promptly to requests to take actions to resolve queries and correct the source of errors including the investigation of errors and queries, identification of root causes, and agreement and communication of resolution to meet the requirements of Service Level Agreements.
- Reconcile reported revenue against invoicing records to ensure accurate records are maintained.
- Assist with accounting for accrued and deferred income in line with agreed processes and procedures.
Compensation: 21 USD – 23 USD/Hour
Essential Functions/Duties/Responsibilities:
• Processes benefit-related changes such as life-status changes, address changes, etc.
• Resolves benefit administration service issues with internal staff and outside Vendors
• Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information
• Performs monthly reconciliation of Carrier invoices to report to customers
• Respond accurately and timely to incoming written and telephonic inquiries for Workday Access/Navigation, Benefits and/or general HR dependent upon support agreement associated with assigned customers.
• Properly utilize knowledge base to research and provide responses in an efficient and timely manner
• Provide professional and timely service to internal audit requests
The Processing Specialist formats and loads payroll and withholding information to post into participant accounts utilizing the pricing services to collect prices, dividends and other corporate actions. The Processing Specialist works closely with other departments to help cross check participants’ accounts for accuracy and timely reporting.
ESSENTIAL FUNCTIONS:
• Confirms participant vesting and vested account balances
• Verifies documentation and information for all distributions and posts distributions into system; updates participant personal and election data as needed
• Manages plan features and database rules to ensure 409a compliance
• Communicates with the internal client service team or relationship contacts to identify and prioritize issues that need immediate attention
• Adjusts file layouts to the correct format for processing; manages and processes scheduled withdrawal requests.
• Provides assistance to management and departmental teams for all projects as needed
• Coordinates details, creates records, and follows up on replies relating to special projects as directed
• Assists in streamlining processes.
• Regular, reliable and punctual attendance
Pay range: $39,200 – $46,900
This role will be responsible for:
-Serving as the final step in the order processing journey: fulfilling, and billing orders that reach us through multiple purchasing paths.
-Connecting with customers who need assistance with pending purchases and upcoming renewals via email, both proactively and reactively.
-Reviewing quotes and purchase orders to ensure correct pricing and adherence to sales policies.
-Creating invoices from scratch. This means heavy data entry for stretches of the day and manually checking yourself for accuracy.
-Working cross-departmentally with Sales, Sales Support, Customer Support, BizTech, and other teams to promote efficient and correct processes.
Compensation: 21 USD – 24 USD/Hour
Description:
Responsible for ensuring that all claims are paid at contracted rates by researching and resolving payment variances for all applicable payers, with the goal of maximizing professional reimbursement for the services provided.
They will submit any adjustments and write-offs for review by the manager before it is submitted; however, they can submit tickets for any contract items that need to be cleaned up.
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