***Please note that several of today’s job posts will have a specific location in its description. These are still remote positions. Nonetheless, the company that is hiring is using the locations of their clients. THESE POSITIONS CAN BE WORKED FROM ANYWHERE.

Social Media Customer Relationship Specialist:

Compensation: 18 USD – 19.5 USD/Hour

Description:

Assist customers by answering questions, helping with vehicle support, and marketing support. Servicing customers on Facebook, Twitter, Instagram pages as well as other social platforms.

Duties:

  • Answer inbound comments from customers in need of assistance from Social Media platforms including Facebook, Twitter, Instagram, Google Play, App Store
  • Create and manage cases for customers needing more complex assistance.
  • Manage existing case load, complete follow-up tasks and achieve operational metrics.
  • Adhere to standard work processes and contribute to efficiencies and improvements when possible.
  • Proactively identify sales leads and educate in-market customers on product functionality and services.
  • Effectively and accurately document customer interaction
  • Provide proactive support to consumers requesting assistance with dealer, vehicle locates and product concerns / inquiries.

Release Of Information Specialist:

Compensation: 16 USD/Hour

Description:

Will be responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product. Will give requests and authorizations and process them to make sure that they go out. Requests could be Legal Dispositions or authorizations for attorney offices. Receiving client records or subpoenas. Process all medical records through HCS and Hospital Systems. Varies on the amount of requests.

Skills:

Medical records software, customer service, medical office procedures, Medical record, Electronic health record, Medical terminology, Electronic medical record

Claims Processor: (minimal phone duties)

Compensation: $18 USD/HR

Description:

Seeking an experienced administrative candidate to handle back office processing tasks for a company in Des Moines, IA!

Responsibilities:

-Process & review licensing, new business applications, and paperwork for brokers, sales reps, and internal associates
-Ensure compliance with insurance guidelines
-Process agent record changes in a timely manner
-Processing and maintaining agreements using the company database
-Follow up on incomplete paperwork, and process electronic fund transfer of commissions.
-Place follow-up calls to carriers as needed
-Handle requests that come through via email

Operations Specialist:

This Contract opportunity is offering $17.50/HR!

Responsibilities of the Operations Specialist includes:
-Responsible for protecting, securing, and proper handling of all confidential data held by the client to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the client or their clients.
-Accurately process incoming orders; verification of existing orders when approached by clients or sales representatives
-Utilize internal systems to address service issues, provide necessary research, and problem solving/resolution support.
-Process daily invoices and product returns
-Partner with Education Coordinator to support registrations, continuing education credit tracking, email box back-up, etc.
-Process electronic forms update vendor and client communications
-Work with team to process daily order printing, feedback, and shipment QA
-Monitor stock inventory levels, working with third party vendors, requesting estimates and issuing purchase orders accordingly
-Knowledge of all RPS product lines (ex. paper/electronic forms/documents, manuals/publications, lobby/marketing brochures, and education)
-Follow all department procedures meeting assigned service standards

Please remember that we are not affiliated with these companies. Always do your due diligence before entering into a contract or agreement with said companies. 


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