Remote No Phone Work Opportunities for 07/01/2023

Engagement Associate:

Compensation: $15-$20 per hour

As an Engagement Associate, you’ll be responsible for providing Enterprise grade customer support to Business customers via Email and Live Chat.
Responsibilities: 

• Own individual customer resolutions from start to finish in Zendesk (email tickets) and Intercom (live chat) by… sharing your expert knowledge of the Client’s Business product suite evaluating, troubleshooting, and resolving technical, product, and account issues responding quickly and providing timely updates to minimize customer anxiety communicating clearly, succinctly, and empathetically in writing and by phone advocating with internal stakeholders to ensure quick and complete resolutions managing multiple outstanding issues simultaneously without missing a beat.
• Meet/exceed efficiency and customer satisfaction KPIs Document and provide context behind recurring customer and internal stakeholders questions/issues in order to improve product and program quality.
• Teach and learn from your peers and colleagues to maximize everyone’s contribution.
• Work the AM shift to provide coverage to our east coast customers starting at 7AM EST.

Remote Employee Benefits Assistant:

Established agency seeking a full-time Account Manager to work in our benefits department. This position supports the Senior Account Manager and Producer in managing group benefit clients.

Job Responsibilities:
•    Running Quotes and Preparing Benefit and Cost Comparisons 
•    Database Management
•    Processing eligibility changes online with the insurance companies.
•    Preparing open enrollment kits for employee meetings.
•    Day to day service issues (billing, eligibility and claim resolution).

Purchase Asst I WFH:

The Purchasing Assistant is responsible for processing all purchasing requests for all supplies, services, and equipment. The Purchasing Assistant is responsible for ensuring all orders are processed in an accurate and timely manner, as well as identifying and sourcing viable substitute products to minimize the impact of backorders on our customers.

The Purchasing Assistant is also responsible for ensuring that invoice and price discrepancies are resolved and the back-order report is current.

In this role you will:

• Process all assigned special purchase requests in a timely and accurate manner
• Process all on-line requisitions for assigned vendors within twenty-four hours
• Review OREC report weekly to ensure it remains current
• Work closely with Accounts Payable staff to resolve and avoid any and all invoice discrepancies within forty-eight hours
• Validate receipt, review, and correct all EDI and fax confirmations in order to eliminate any service failures

Mod Contractor:

Mods are pros in digital engagement: moderating forums, chatting with customers, managing communities, and buzzing in social media. As a Mod in our network, you can work from any private location with secure high-speed internet access. You’ll select your projects based on YOUR passions – and schedule when YOU want to deliver. #modsnotcubes

As a Mod in our network, you’ll have the freedom and flexibility of working from any private, secure and noiseless location, when you want to work.

Control your own journey by being in charge of your own business, selecting your own digital engagement projects.

Get experience working with some of the coolest brands in the world, from gaming to e-commerce to entertainment.

Accounting Clerk:

We’re seeking a Accounting Clerk to provide administrative and general finance support to join our growing team. The ideal candidate is a self-starter with excellent time management and data entry skills who has experience working in the government contracting industry.  

Responsibilities:

• Provide administrative support to Finance team members  
• Respond to requests for information and questions with timely, accurate and up-to-date information (related to charge codes, timesheets, vacation, holidays, etc.) 
• Ensure invoices are accurate and submitted on time 
• Complete project setup actions in the onboarding, accounting and timekeeping system, updating as required to reflect project changes 

Pathology Transcriptionist:

The Pathology transcriptionist is responsible for transcribing and/or editing pathology dictation by physicians and other healthcare providers in order to document patient care.

A Pathology transcriptionist must consistently produce client-ready documents in accordance with standards set forth in the Aquity Quality Program without the assistance of the quality assurance specialists for completion of reports due to transcribing in the customer’s specific platform.

Delivery of customer ready documents consistent with the standards defined in the Aquity Quality Program. Transcription, including editing of dictated jobs processed through speech recognition technology, of pathology dictation by pathologists and/or other healthcare providers, including the use of medical references, websites, quality feedback, and other educational materials to consistently ensure 99.5% or higher accuracy without the assistance of the quality assurance specialists for completion of reports due to transcribing in the customer’s specific platform.

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