Remote No Phone Work Opportunities for 06/11/2023

Claims Document Processor – Central and East States (Contract):

Starting Pay: $15 – $15.96/hour, based on location and experience.

Job Summary:

As a Claims Document Processor, you will review claim related electronic documents and will be responsible for quickly and accurately dispositioning each document, evaluating document quality and requesting rescans as necessary. You will follow established processes and/or utilize your best judgment to determine appropriate document type, related claim(s), specialized document handling instructions, such as document splitting or envelope inclusion. May be required to work additional over-time of 1-2 hours per week, at leadership discretion.

Essential Job Functions:

-Reviews document image to ensure appropriate image quality/all pages scanned correctly and requests rescan of document when necessary.
-Reorients and reorders document pages as needed.
-Ensures that copies of envelopes are included with documents when needed for regulatory compliance. -Uses established guidelines and/or judgment to determine appropriate document type and necessary indexing fields.

Customer Support Agent:

$40,000 annually, flexible PTO, health benefits, dental & vision!

This role is mainly a customer service position but also includes:
-Clerical work
-Administrative tasks related to lab orders
-Customer support with practitioners and patients over the phone and email
-Ensuring quality control in lab ordering
-Data Transferring
-We all wear many hats and responsibilities may change over time!

Senior Administrative Assistant:

Job Description:

CDM Smith is seeking to enhance our team to primarily support FEMA’s Hazard Mitigation Technical Assistance Program (HMTAP) and other related contracts with the U.S. This opportunity is slated for a proactive person ready to independently take on responsibilities, coordinating with a broad array of staff.

Roles and responsibilities may include, but are not limited to the following:

• Collaborates with a team of Project Managers and Project Technical Leads to gain an understanding of project needs.
• Has ability to understand contract delivery needs and interpret them to a broader audience.
• Coordinates with CDM Smith’s Technical Services Unit on opportunities to support the Federal contract.
• Coordinates and leads meetings to gather information and to report on status of contract support efforts.
• Supports sales/proposals efforts as needed, including coordination of technical writers, pricing team, and key staff to help ensure timelines are met.
• Must be a U.S. Citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.

Social Media Marketing Specialist:

As a Social Media Marketing Specialist you will be required to:

-Come up with creative post ideas
-Participate in the post copywriting
-Come up with advertising strategies
-Do extensive keyword research
-Monitor Meta(facebook/instagram) ad performance

Customer Care Advocate: (some phone duties)

$15.00 To 17.00 Hourly. We are currently hiring for day, evening and weekend shifts!

Role Description:

-Delight customers by responding to their inquiries via e-mail, online chat, and over the phone in a positive and helpful manner.
-Take product orders and support store associates via phone.
-Quickly resolve payment, gift card or returns issues.
-Use your ‘detective skills’ to track and investigate emerging issues with Care technology, customer interface, stock quality, etc.
-Build relationships with our customers through regular live and written interaction.
-Maintain a working knowledge of company and department processes.
-Meet and exceed departmental metrics and satisfaction rate.
-Give other team members a helping hand with their duties, as needed.

Representative II Recovery:

Pay Range: $37,000 – 55,000 

Job Summary:
Under general supervision the Recovery Representative II is responsible for skip-tracing, repossession of charged-off collateral, and collection of remaining balances via payoff, settlement or payment plan on charged off loans. The Recovery Representative II will handle complex customer and vendor issues including working specialty Active Duty accounts. The Recovery Representative II will assist with training and identifying areas for improvement.

Job Responsibilities:
-Assigns charged off accounts to external vendors for skip, collection, and/or repossession purposes to locate customers for collection and or repossession of collateral and assist with Post Recovery and Unsecured Account calls to find resolution
-Determines and effectively collects money through payoff, negotiate settlement or payment arrangements within current thresholds, while maintaining Harley-Davidson Financial Services (HDFS) and customers best interest.
-Build a solid understanding of various operations within the team, including procedures, protocol with business partners, queue and account workflow/steps/processes, correspondence, along with updating credit bureau agencies.

Claim Adjuster:

Position Summary:

The A & H Claims Adjuster is a role in a high-energy, fast-paced, changing environment that’s responsible for investigating, evaluating and processing A & H claims. The role works extensively with our internal claims staff, collaborates with our First Notice of Loss (FNOL), Simple Adjudication Team (SAT) & Claims Processing Team (CPT) teams to ensure effective administration of claims handling with a focus on an exceptional customer experience.

The A & H Claims Adjustor should possess experience in WC and disability adjudication. The role requires a forward thinker, to enhance A&H claims handling capabilities to meet current and future business needs.

Responsibilities:

-Accurately evaluate and process claims based on relevant documentation
-Evaluate claim submission, determine policy benefits and request additional information as required to finalize claim.
-Manage inquiries, escalations and pending files on claim decisions
-When claim is NIGO, provide clear and concise instructions and feedback to Claim Prep Team (CPT) to request and obtain necessary information for file to be IGO.

Remote Outpatient Facility Coder:

SUMMARY:

Analyzes medical records and abstracts clinical data by assigning codes from patient records in accordance to coding classification systems. Reviews patient encounters for accurate code assignment of all relevant diagnosis and procedures. Enters appropriate codes into the hospital’s mainframe computer for the transfer of data to billing files for reimbursement. Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous or unclear for coding purposes. Serves as a resource for other departments users related to the abstracted coded data.

Key Functions:

1. Analyzes medical records and abstract clinical data by assigning codes (ICD10, CPT, HCPCS) from patient records in accordance with coding classification systems.
2. Reviews patient encounters for accurate code assignment of all relevant diagnoses and procedures. Exports appropriate codes from CodeRyte and/or Epic charge systems.
3. Assign appropriate modifiers, and apply guidelines as indicated through the Limited Coverage Diagnosis (LCD), as well as the National Correct Coding Initiative (CCI).
4. Meet or exceed department production and accuracy standards.

Entry Level Skip Trace Investigator:

Basic Functions:

Researching and determining location of people, finding individuals who may be heirs of parties who are deceased and checking systems to determine time of death.

Responsibilities:

1. Promote the firms vision and Mission
2. Locate borrowers using basic and advanced skip tracing tools
3. Search Private databases, public records and using the world wide web
4. Verify Borrower information
5. Comply with all federal, state and local regulations

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