Remote No Phone Work Opportunities for 06/08/2023

Administration Assistant:

PRIMARY PURPOSE:

To provide administrative support including preparing correspondence and reports, filing and other general office support activities.

Duties:

• Assigns new claims to the appropriate claims handler.
• Enters verbal and written application information that meets both the internal and external customers’ requirements accurately into the claims management system.
• Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.

National Desk Assistant – Workforce Management:

Role Description and Mission:

Provides administrative support in the monitoring of statistical data related to real-time actual and forecasted call volumes, average handling time, and staffing to ensure compliance of weekly plans for contact center sites. Compiles data and reports which assist in overall contact center operations. Assists in maintaining associates’ phone log in codes and coordinates the voluntary time off process.

Key Outcomes: 

• Compiles call volume, average handle time and staffing data.
• Assists analysts in examining trend analysis and making accommodations for operations improvements.
• Assists in determining proper response to real-time deviation from forecasts.
• Collects data that supports recommendations for changes to call overflow, call allocation, and staffing to maintain proper load balance between contact center sites.

Customer Support Specialist:

The Customer Support Specialist is vital in upholding quality for both sides of our marketplace. This position plays a critical role to ensure the safety and reliability of customers on the platform. The ideal candidate will be able to masterfully balance risk mitigation and deliver exceptional customer experiences. They will repeatedly ask “why” until they reach the root cause of issues, and go the extra mile to solve problems. As our marketplace continues to scale, this person will be instrumental in defining and executing continually higher standards for marketplace quality at Clipboard Health. 

Executive Assistant:

MUST RESIDE IN ATL, IL, or NC

In this role you’ll get to:

• Provide top-notch administrative support to our CEO, making a real impact.
• Be the master of calendars, coordinating meetings and keeping things running smoothly.
• Take charge of travel arrangements and expense reports, ensuring everything is taken care of.
• Manage internal reporting and handle email correspondence like a pro.
• Showcase your ability to create well-structured agendas and meeting materials, ensuring productive and impactful discussions.
• Thrive in a fast-paced environment, identifying urgent or time-sensitive requests and prioritizing accordingly, ensuring critical tasks are handled promptly.
• Support the Executive Leadership Team in their day-to-day needs.
• Get hands-on with various administrative tasks and be part of exciting projects.

Technical Support Specialist:

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,450 and $79,050/year with an expected On Target Earnings (OTE) between $65,000 and $85,000/year (including bonus or commission).

WHAT YOU’LL DO

As a Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform.

Freelance Content Editor:

***Editor Responsibilities***

The following requirements and responsibilities apply to all AI Writes in our network:

– Work from within our project management system
– Cross-reference articles against instructions to ensure all requirements are met.
– Check articles for spelling and grammar issues using Grammarly and make minor improvements
– Check articles for plagiarism using Copyscape
– Spend 30-45 minutes reviewing articles to find errors that the tools may have missed and make necessary modifications
– Provide revision directions to writer for articles that need more than 15 minutes of work
– Handle approximately 3,500 words worth of editing per hour on average
– Be able to commit an average of 8 hours per day during American business hours on Monday to Friday.

Administrative Analyst:

(minimal phone duties)

J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. We are seeking an Administrative Analyst to join our Construction Advisory team.

Job Responsibilities:

• Take care of paper trails of various documents to ensure for smooth and efficient work product from the business.
• Review reports from a layperson’s eyes, making sure a smooth flow of the report.

• Work closely and effectively with executives and team to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Schedule/organize meetings/conference attendance with both internal and external clients.
• Monitor, prioritize, organize, and facilitate daily workflow in order to meet project deadlines. This includes all administrative tasks including scheduling executives’ meetings, calendar management, making business meal reservations, etc.
• Establish and maintain rapport with staff, clients, and others.

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