Hello No Phone WFH Network Family! I have a few jobs for you today that offer free lunch even for remote workers, wfh stipends, and so much more!
Our $2 digital download is the same as it was yesterday. I did a poll with a few of you and you all stated that you were not interested in the CLAIMS resume template. But if you are, you can email me at support@ejatalentsolutions.com and I’ll follow up with you.
Here are the jobs of the day:
Customer Experience Representative:
The pay rate for this role will range between $19.23 to $20.23 per hour
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :
- Deliver a personalized, positive customer experience through various forms of contact
- Inbound telephone support
- Web-based chat support
- Email Support
- Utilizing your specialized knowledge and experience, submit suggestions for improvement to streamline current processes to ensure efficiency and productivity
- Advocate on behalf of the customers internally by proactively identifying areas of opportunity
- Assist customers with account creation and troubleshooting
Community Experience Specialist:
Compensation: $65K to $75K
The Community Experience Specialist is responsible for executing all assigned tasks related to audience recruitment, rewards and incentives, member engagement and audience operations/administration. Projects will be deployed by Audience Experience Strategists or Managers. Audience Experience Specialists may have a small book of business as determined by the Audience Experience Manager.
Benefits:
- Health/Dental/Vision Insurance
- 401k match
- Equity Purchase Option
- Flexible Work Schedule
- 15 Vacation Days + 7 Sick Days annually
- 12 Holidays + 4 Synchronized Recharge Days
- Parental Leave
- Monthly Internet/Phone Stipend
- All Team Perks: many including: DoorDash, GymPass, Headspace & more
- LA & NY HQ Perks: Free lunches, refreshments & snacks
- Pet Friendly HQs
Responsibilities:
- Communication Management: Manage inquiries from Quinn Creators, providing timely, kind responses and resolutions.
- Onboarding: Facilitate the onboarding process for new Quinn creators, ensuring a smooth transition onto the platform and providing support along the way.
- Resource Development: Develop and distribute resources tailored to the needs of the Quinn Creators, including educational materials, best practices guides, and creative tools.
- Payment Management: Help manage the payment process for Quinn Creators, ensuring accuracy and timeliness.
- Newsletter Development: Spearhead the creation and distribution of a monthly Quinn Creator newsletter, featuring updates, announcements, and resources to keep creators informed and engaged.
What you’ll do as a Customer Support Associate at Proof:
- Perform chat, email, and phone-based customer support
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Resolve product or service questions and technical issues by asking clarifying questions; determining the root cause; selecting and explaining the best solution
- Provide accurate, valid, and complete information to customers and internal stakeholders by using the right methods/tools
- Provide product feedback and suggestions
- Take on additional responsibilities and grow your career
- Other operational and administrative duties as needed based on business and customer needs
Accounts Receivable Administrator:
Primary Accountabilities:
-Review unapplied checks daily and escalate issues that cannot be resolved within specified deadlines
-Internally and externally document efforts to resolve unapplied cash
-Research and request missing remittance via online portals, working with Payer Relations Team, or calling the carrier to request paper form
-Key remittance to perform application of payment records
-Manually associate open checks to available payment batches with accuracy
-Enter deposits into the system for assigned clients
-Follow HIPAA policies and procedures per company guidelines
Associate Technical Support Engineer:
In a Technical Support role for our Customer Success team, you are responsible for supporting our customers and delivering a world-class support experience. You work closely with store owners to troubleshoot and resolve issues via email, live chat, and occasional phone calls.
Please note, our Technical Support team works in shifts to provide 24/7 support to our merchants. This role will be an EST shift and hours will be from 8am-5pm EST.
Partner Support Specialist: (optional in-office or remote work)
Compensation: $19.42—$24.28 USD
What you’ll do:
- Provide T1 level support to resolve technical and other support inquiries
- Provide feedback on defects and enhancements
- Answer Partner related Billing Inquiries
- Drive customer engagement to help our Partners be more successful
- Provide feedback to help improve the Partner Support Internal FAQ/Knowledge Base used by our team
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