
Introduction:
We all want the magic formula to having our resume optimized so that we can get the job of our dreams. We want to see a job, apply to it, feel as though we are a good fit, and then get a call back affirming we are the perfect candidate for the job.
As nice as that sounds, that is not always the case. In fact, there’s no magic way to know if your resume will appeal to the recruiters because each recruiter programs their ATS to their preferences.
We have been groomed to think that the more you pay for a resume, the better chances you’ll have at getting the job you want, but that is also not true. It is especially not true if your resume is filled with jargon that gets you an interview, but in the interview you have no in-depth knowledge to prove you can perform the job.
In this article, I’ll share with you three things that you must covey in your resume when trying to get a non-phone work from home job.
Self-starter
This is one of the most important qualities that you can show on your resume. When working from home, there’s no one to tell you to get out of bed, nor is there a boss to peek over your shoulder and micro-manage your time. You are the only person able to take charge of your day and make sure that you are always ready to go when it is time to clock in.
Companies always look at self-starters as individuals who are assets to the company. One way to show that you are a self-starter is to name a task or problem that kept showing up in your previous role, state how you took the initiative to solve it or create a new process around it, and then tell how it benefitted the company by a percentage increase.
That could be coming in early to take the bank deposit on the most busiest days to increase customer retention and satisfaction by 50%.
Time Management
Time management is very important because it shows that you take accountability for your work load. Without time management, you are prone to be less productive. Just as being a self-starter is important, so is managing the time after you begin working.
Time management includes planning your time as well as staying on task during the allotted time frame. Having this skill tells the recruiter you’ll get the job done as efficiently and soon as possible.
Time management affords your managers more time and shows that you are a great team player. You can work through issues and your normal day-to-day operations without supervision.
One easy way to show that you are good at time management, is to include a bullet point that states you took 30 minutes to an hour at the start of or before your shift each Monday and planned your weekly reoccurring tasks. State which system you used to document your time, and tell how it increased your productivity by a set percentage rate.

Toggling between different systems
Systems are important in any job because they are the conduits that ensure all operations are conducted as smoothly and structured as possible. There is nothing more burdensome that an employee who does not know how to operate company equipment and online systems.
When naming the systems on your resume, it is always best to state how correctly using that system increased your productivity, lessened errors, or increased the company’s customer satisfaction. Effectively utilizing systems takes you from looking as thought you are a doer, to a person who is very knowledgeable and able to warp that knowledge into better serving the company’s consumers.
To show that you can toggle between different systems, state a time when you used two or more systems to soothe an irate customer. That could be something as simple as, “utilized the company’s knowledge base while responding to dissatisfied customer inquiries via Zendesk to decrease customer returns by 45%”.
Conclusion:
There are other things to include on your resume, but these are reoccurring requirements that I have seen on every job post. Employers seek out individuals who increase their profitability, do the right tasks to propel the company, and increase their customer experience.

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