Remote No Phone Work Opportunities for 10/24/2023

Compensation: $18 per hour
In your role you will:
? Resolve tech & non-tech issues raised by Community members through messaging and social media
? Act as mediator between creators and collectors, using step-based resolutions, that are not conclusive on every call
? Identify ways to improve processes and gain efficiencies by actioning customer pain points
? Raise support issues with dev and product. Work collaboratively to help resolve these issues
? Provide policy-based resolutions on disputes
? Act as a champion for KnownOrigin and the Web3 sector
? Build trust, educate, and create great customer experiences even when delivering difficult messages
? Take appropriate action for KO to ensure a safe and compliant trading platform for our community
? Excel at learning through our training programs and self-learning to keep growing your skills & knowledge
? Adhere to your daily schedule, tasks and goals, supported by your team leader and coach
? Work cross functionally to share issues on the platform